Knowledge Hub Lead for Exceptional Customer Service

Company: Marks and Spencer
Apply for the Knowledge Hub Lead for Exceptional Customer Service
Location: London
Job Description:

Marks and Spencer is seeking a proactive Knowledge Manager to enhance Customer Service. The role involves evolving The Knowledge Hub and leading knowledge management efforts.

You will ensure accurate and accessible information, drive improvements, and work collaboratively across functions.

Benefits include a 20% discount, competitive holidays, generous pension schemes, and more.

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Posted: June 3rd, 2026