IT Service Desk Lead | Hybrid & Data-Driven Support

Motor Neurone Disease (MND) Association is looking for a Service Desk Lead in Northampton to transform service desk operations. The successful candidate will enhance support quality, drive team excellence, and focus on continuous service improvement.

Your responsibilities include leading a team, resolving recurring issues, and ensuring high-quality user support. This role supports important work in a charity environment, offering hybrid working and strong focus on equality, diversity, and inclusivity.

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