Overview of the role
Job Title: Senior DevOps Engineer – Technology CSC – Counter Terrorism Policing HQ
Salary: The starting salary is £63,409, which includes allowances totalling £3,009. The salary is broken down as £60,400 basic salary, which will increase annually until you reach the top of the scale £65,886. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.
Location: Birmingham
Counter Terrorism Policing relies on a wide range of technologies, and in this vital role you’ll support the development of our cloud platform for the national systems that underpin our operations. Joining a new team of dedicated engineers, this is a great opportunity to support project delivery and technical development to help us build and support a world-class cloud services platform.
Key responsibilities
- Transforming technical requirements into effective technical solutions to enable product delivery, and ensuring deployment strategies are repeatable and scalable.
- Using your technical knowledge as you support delivery teams and end users.
- Testing and deploying product updates, resolving issues, and implementing integrations.
- Create and improve automations and monitoring, and acting as the technical product owner for some parts of our cloud infrastructure.
- Providing project oversight to ensure standards are met, and working with your colleagues to ensure software development follows established processes.
- Ensuring the personal and team workload is effectively managed, prioritised and issues are escalated if necessary.
- Ensuring adherence to required polices, standards, controls and best practice.
- Creating, maintaining and reviewing technical documentation.
- Proactively monitoring cloud environments to help prevent and resolve any issues.
- Driving continuous improvement across cloud services.
- Assisting with the mentoring of junior colleagues and the development of the team.
Knowledge, skills and experience
You should possess a background in modern software engineering or platform infrastructure support, and have a proven track record of creating and maintaining infrastructure as code platforms, cloud environments or similar. Additional knowledge and skills should include:
- The ability to manage service components to ensure they meet business needs and performance targets.
- The skills to ensure the correct implementation of standards and procedures, identify capacity issues, stipulate and instigate required changes, and initiate remedial action.
- Good knowledge of process optimisation opportunities and the implementation of proposed solutions.
- An understanding of design solutions and services with security controls embedded, engineered with the mitigation of security threats as a core feature.
- The skills to use agreed specifications to design, code, test and document programs or scripts, and approach prototyping as a team activity.
- A broad understanding of service support and how to undertake integration testing activities.
- The ability to select appropriate design standards, methods and tools, and ensure they are applied effectively.
- A readiness to collaborate with user researchers and offer recommendations on the best tools and methods to use.
- A strong understanding of Tier 1 cloud service providers such as AWS and Azure.
- The ability to communicate issues to technical and non-technical audiences.
- Experience of supporting services through live operation.
- Good experience of designing, building, testing, automating, monitoring and supporting a modern digital service platform in production environments.
- The skills to produce designs that are scalable, resilient, efficient and secure.
- The ability to apply industry best practices and patterns across infrastructure and application components.
Key Skills
- Availability and capacity management
- Manage service components to ensure they meet business needs and performance targets.
- Ensure the correct implementation of standards and procedures.
- Identify capacity issues, and stipulate and instigate the required changes.
- Initiate remedial action.
Development process optimisation
- Identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions.
Information Security
- Understand information security.
- Design solutions and services with security controls embedded, specifically engineered with mitigation of security threats as a core feature.
Modern standards approach
- Competently apply a modern standards approach and guide others to do so.
Programming and build (software engineering)
- Collaborate with others when necessary to review specifications.
- Use the agreed specifications to design, code, test and document programs or scripts of medium to high complexity, using the right standards and tools.
Prototyping
- Approach prototyping as a team activity, actively soliciting prototypes and testing with others.
- Establish design patterns and iterate them.
- Use a variety of prototyping methods and choose the most appropriate.
Service support
- Demonstrate a breadth of understanding of service support.
- Design systems characterised by medium levels of risk, impact, and business or technical complexity.
- Select appropriate design standards, methods and tools, and ensure they are applied effectively.
- Review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology.
Systems integration
- Define the integration build.
- Co-ordinate build activities across systems.
- Understand how to undertake and support integration testing activities.
- Collaborate with user researchers and can represent users internally.
- Explain the difference between user needs and the desires of the user.
- Champion user research to focus on all users.
- Prioritise and define approaches to understand the user story, guiding others in doing so.
- Offer recommendations on the best tools and methods to use.
Vetting: This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post. Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties.
Confidentiality Agreement: Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.
Our Employee Commitments
Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of “Working to keep people safe from Terrorism”.
Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.
How to apply
Note: The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and Personal Statement.
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