FS Transformation Director: Customer Experience & CRM

A global consultancy firm is seeking a Director to lead Service Transformation efforts in the FS sector. This leadership role demands substantial experience in consulting, especially with a focus on customer service and CRM. The ideal candidate will have a strong record of managing complex transformation projects and will engage closely with senior clients. This position involves developing strategies for operational efficiency and innovation in customer care. Candidates must possess excellent interpersonal skills and a deep understanding of the insurance landscape.#J-18808-Ljbffr…