Pub Team Leader: Customer Experience & Shift Lead

Company: Greene King

Location: Nailsea

A community pub group in Nailsea is seeking a Team Leader to oversee daily operations and ensure customer satisfaction. You will lead the team by example, ensuring a well-organized and high-standard environment. Ideal candidates will possess attentio...

Posted: 72 days ago

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Customer Experience & Service Design Lead

Company: 1st Formations

Location: London

About 1st Formations At 1st Formations, we empower entrepreneurs to start, run, and grow their businesses with confidence. Running a business shouldn’t be slowed down by company formation, statutory compliance, accounting, or...

Posted: 39 days ago

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Hybrid Customer Experience Team Lead - Coaching & KPI

Company: QVC

Location: Knowsley

A leading retail company in the UK is looking for a motivated Team Leader to lead their Contact Centre team. This hybrid role involves coaching and developing team members, managing performance against key KPIs, and participating in key projects. Ide...

Posted: 38 days ago

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Customer Experience Coach & Stock Lead

Company: Dunelm

Location: Larkhill

A leading homeware retailer in Larkhill is seeking a Customer Service Manager (Customer Experience Coach) to oversee stock processes and ensure a fantastic shopping experience for customers at the Farnborough store. Your role includes acting as deput...

Posted: 24 days ago

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Customer Experience Team Lead — Onsite Visitor Services

Company: Warner Media, LLC.

Location: London

Warner Media, LLC. is seeking a Customer Services Team Lead for its Contact Centre in Greater London. This full-time role involves leading a team to ensure exceptional visitor experiences, managing customer service operations, and supporting internal...

Posted: 4 days ago

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Lead Customer Experience Manager

Company: Sainsbury's

Location: Oswestry

Leading in our stores Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every sin...

Posted: 3 days ago

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Store Deputy Coach: Customer Experience & Stock Lead

Company: Dunelm

Location: Salisbury

Dunelm is seeking a Deputy Manager (Customer Experience Coach) for its Salisbury store. In this role, you will oversee stock processes and commercial activities, ensuring customers have an outstanding shopping experience. Applicants should have prior...

Posted: 3 days ago

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Customer Experience Transformation Lead – Hybrid (Office‑First)

Company: NatWest Group

Location: City of Edinburgh

NatWest Group is seeking a Transformation Manager in Edinburgh to manage and deliver a customer value strategy that aligns with broader financial objectives. You will work closely with various teams to digitize experiences, manage stakeholder relatio...

Posted: 3 days ago

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Store Team Leader - Customer Experience & Bakery Lead

Company: Co-op Digital

Location: Bath

Co-op Digital is looking for a part-time Customer Team Leader in Bath. This role involves leading a small team in a fast-paced store and includes varied shifts. Key responsibilities include motivating the team, managing store operations, and providin...

Posted: 2 days ago

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Customer Experience Team Lead (Hybrid) – Frontline Ops

Company: Suffolk County Council

Location: Ipswich

Suffolk County Council is looking for a Team Leader for their Customer First department. This hybrid position involves managing a team of advisors, ensuring high-quality service delivery, and handling daily operations in a contact centre environment....

Posted: Today

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