London Ops Strategy Lead - Customer Experience

Company: Airwallex

Location: London

A fintech company based in London is looking for an Operations Strategy professional to enhance customer experience across EMEA. The role requires 7+ years of experience, strong analytical skills in SQL or Python, and excellent stakeholder management...

Posted: 80 days ago

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Online Operations Lead: Customer Experience & Delivery

Company: Sainsbury's

Location: London

A leading UK supermarket in Greater London is seeking an Online Manager to oversee the online picking and delivery team. The successful candidate will manage a large team, ensuring high standards of customer service and operational efficiency. Key re...

Posted: 52 days ago

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Hybrid Customer Experience Team Lead - Coaching & KPI

Company: QVC

Location: Knowsley

A leading retail company in the UK is looking for a motivated Team Leader to lead their Contact Centre team. This hybrid role involves coaching and developing team members, managing performance against key KPIs, and participating in key projects. Ide...

Posted: 46 days ago

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User Experience Lead

Company: WongDoody

Location: London

Overview We’re the team behind your favourite digital products, and the platforms that power them. We make every moment magical, everywhere. Our design focus ranges from websites and mobile apps to entertainment platforms and connectivi...

Posted: 38 days ago

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Move Experience Lead

Company: Pickfords, Ltd.

Location: Basingstoke

A historic moving company in Basingstoke is seeking a dedicated Move Manager to join their team. The role involves responding to customer enquiries, managing experiences throughout the moving journey, and maximizing revenue through upselling. Strong...

Posted: 38 days ago

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Store Department Lead - Elevate Customer Experience

Company: H&M

Location: Whiteley

A leading fashion retailer in the UK is seeking a management professional for a temporary role in their Whiteley store. This position requires strong leadership skills, previous managerial experience in a customer-facing role, and a commitment to pro...

Posted: 38 days ago

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Client Feedback & Experience Lead

Company: Cognibox

Location: Cardiff

A leading supply chain management firm in Cardiff is seeking a Client Feedback Manager to enhance client satisfaction through structured feedback processes. You will engage with clients, develop measurement tools, and ensure client concerns are addre...

Posted: 33 days ago

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Global Client Service Experience Lead

Company: Tink

Location: London

A leading financial technology firm is seeking a Sr. Consultant focusing on client services to optimize operations and drive client engagement. The role requires strong project management, client consulting skills, and the ability to work with cross-...

Posted: 33 days ago

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Store Leadership: Lead Teams & Elevate Customer Experience

Company: Morrisons

Location: Bradford

A leading supermarket chain in Bradford seeks a Manager to lead a team, ensuring the best shopping experience for customers. Key responsibilities include managing store operations, planning promotions, and fostering a customer-focused environment. Id...

Posted: 32 days ago

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Shift Lead: Customer Experience Champion

Company: Starbucks Huntingdon - Sainsbury's

Location: Huntingdon

A prominent café chain is seeking a shift supervisor to assist in store operations during scheduled shifts in Huntingdon. The role involves delivering exceptional customer service, managing team dynamics, training new partners, and ensuring operatio...

Posted: 30 days ago

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Store Supervisor: Lead Customer Experience & Growth

Company: Robert Dyas

Location: Wimbledon

Robert Dyas is seeking a Store Supervisor to support management and drive sales in our Wimbledon store. This role requires someone passionate about customer service and team leadership. You will be responsible for maintaining high store standards, tr...

Posted: 22 days ago

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Automotive Service Experience Lead

Company: Rise Technical Recruitment

Location: Preston

Rise Technical Recruitment is seeking an experienced Service Manager (Automotive) for their busy workshop in Preston. The role focuses on managing customer communication and operational efficiency in a fast-paced environment. Candidates should have p...

Posted: 20 days ago

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Shop Supervisor - Lead Fresh Food & Customer Experience

Company: Wenzels

Location: Welwyn Garden City

A bakery chain in Welwyn Garden City is seeking a Shop Supervisor to oversee daily operations and ensure excellent customer service. The role involves training team members, managing stock, and upholding the highest food safety standards. They offer...

Posted: 17 days ago

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Cinema Experience Lead

Company: Odeon Cinemas

Location: Colchester

Odeon Cinemas is seeking a Cinema Experience Manager in Colchester to lead and inspire a team to provide exceptional cinema experiences. You will support daily operations while developing team members who share your passion for film. The role require...

Posted: 15 days ago

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Store Operations Lead – Customer Experience & Growth

Company: Sport Chek

Location: Uxbridge

Sport Chek in Uxbridge is seeking an Assistant Manager, Operations to lead a team in providing exceptional customer service and managing store operations. Responsibilities include coach and mentoring the team, ensuring compliance with standards, and...

Posted: 11 days ago

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Store Deputy Coach: Customer Experience & Stock Lead

Company: Dunelm

Location: Salisbury

Dunelm is seeking a Deputy Manager (Customer Experience Coach) for its Salisbury store. In this role, you will oversee stock processes and commercial activities, ensuring customers have an outstanding shopping experience. Applicants should have prior...

Posted: 11 days ago

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Horticulture Lead & Customer Experience Champion

Company: Dobbies Garden Centres

Location: Royston

Dobbies Garden Centres in Royston is seeking Horticulture Experts to enhance the customer experience in the store. Key responsibilities include supporting staff, delivering excellent customer service, and maintaining department standards. Ideal candi...

Posted: 11 days ago

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Store Shift Lead - Customer Experience & Safety

Company: B&Q

Location: Chorley

B&Q is seeking a full-time Shift Lead based in Chorley, England. This permanent position offers a competitive salary of £27,709.50 per annum and additional benefits including an award-winning pension scheme, 6.6 weeks of holiday, and employee assist...

Posted: 10 days ago

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Castleford Store Lead & Customer Experience Coach

Company: Lucy & Yak

Location: Castleford

Lucy & Yak is hiring an Assistant Manager for their Castleford Store. This role involves supporting the Store Manager, enhancing customer experiences, and driving sales. Candidates should have experience in team leadership, a passion for customer ser...

Posted: 8 days ago

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Store Manager: Lead Customer Experience & Growth

Company: Rituals

Location: Stretford

Rituals is hiring a Store Manager for their Manchester Trafford location. The role involves creating an exceptional customer experience, coaching a dedicated team, and achieving performance targets in a full-time capacity. Ideal candidates possess pr...

Posted: Today

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