Customer Experience & Operations Lead - Remote-Friendly

Company: Moot Group

Location: Stafford

A leading online furniture retailer in Stafford is looking for a Customer Experience Manager to enhance operational efficiency and customer journey quality. You will oversee customer service teams, handle escalations, and leverage AI tools to improve...

Posted: 30 days ago

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Beauty Retail: Customer Experience & Operations Lead

Company: Sephora

Location: Oxford

A leading beauty retailer in Oxford is seeking a Customer Experience and Operations Manager to enhance client satisfaction and streamline operations. In this pivotal role, you will inspire and lead your team, ensuring each customer enjoys exceptional...

Posted: 25 days ago

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Bakery & Customer Experience Team Lead

Company: Co-op Group

Location:

A retail company is seeking a Customer Team Leader to oversee team operations and deliver exceptional service in a dynamic store environment. The role involves coaching team members, ensuring operational compliance, and offering support to customers....

Posted: 25 days ago

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Customer Experience Lead: Build & Elevate a High-Impact Team

Company: Tate Recruitment

Location: Dacorum

A leading recruitment service provider based in Dacorum, UK, seeks a Customer Service Leader to drive operational excellence and shape customer experience strategy. In this pivotal role, you will lead a high-performing team, motivate staff, and ensur...

Posted: 24 days ago

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Onboard Customer Experience Lead — Train Team Manager (Free Rail Travel)

Company: Tpexpress

Location: Manchester

Tpexpress is seeking an Area Customer Experience Manager based in Manchester Piccadilly. In this role, you will lead a dedicated team of Conductors to ensure high standards of customer service and safety on board trains. The ideal candidate will have...

Posted: 6 days ago

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Team Leader - Customer Experience & Operational Lead

Company: greene king

Location: Perth

Greene King in Perth is seeking a Team Leader to oversee shift operations, ensuring a high standard of service and team coordination. You'll lead by example, providing a memorable experience for customers while maintaining bar safety and cleanliness....

Posted: 5 days ago

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Lead Customer Experience Manager

Company: Sainsbury's

Location: Oswestry

Leading in our stores Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every sin...

Posted: 3 days ago

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Customer Experience Lead — Fast‑Growing E‑commerce (London)

Company: TALA

Location: London

TALA is seeking a Customer Service Manager to lead its customer service team and ensure the delivery of excellent service. This role is crucial for maintaining customer satisfaction and involves managing a team that operates 7 days a week. The ideal...

Posted: 3 days ago

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Customer Experience & Inspections Lead

Company: Miller Homes

Location: Bywell

Miller Homes is seeking an experienced Customer Services Manager to lead a team in Bywell, England. This role involves managing customer service technicians, ensuring timely resolution of defects reported by customers, and maintaining relations with...

Posted: 3 days ago

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Customer Experience & Analytics Lead

Company: Strathberry

Location: City of Edinburgh

Strathberry is seeking a Customer Operations & Analytics Executive in Edinburgh to manage customer relationships and ensure high standards of service. The role involves developing strategies for customer retention, resolving enquiries across various...

Posted: 2 days ago

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