Mid-Market Customer Success Manager - EMEA

Company IconP2P
Location IconLondon

About This Role Hi, Denise here and I am the Head of Mid-Market Customer Success at Ashby. Our team is passionate about shaping and scaling an exceptional high-touch customer experience across the mid-market segment. As we continue exp...Read More>>.

Posted: May 1st, 2026
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Customer Care Associate (French speaker)

Company IconOxford Nanopore Technologies
Location IconOxford

Customer Care Associate (French Speaking) – Oxford Nanopore Technologies Location: Oxford. Working model: Hybrid. About the Role Customer Care Associates provide outstanding customer service by handling inbound and ou...Read More>>.

Posted: May 15th, 2026
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Customer Operations Leader — Transformation & Delivery

Company IconOnce For All Limited
Location IconBasingstoke

Once For All Limited, based in Basingstoke, is seeking a Customer Operations Manager to develop and motivate the Customer Operational Delivery Teams. With over 5 years’ experience required, the role focuses on ensuring outstanding customer service...Read More>>.

Posted: May 15th, 2026
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Head of Customer Controls - Hybrid Leadership & Risk

Company IconAJ Bell
Location IconManchester

AJ Bell is seeking a Head of Customer Controls to lead the development of a robust customer controls framework within their Customer Services. This senior leadership position requires strong operational controls experience in financial services and t...Read More>>.

Posted: May 16th, 2026
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Customer Success Manager (m/f/d)

Company IconJedox
Location IconLondon

Jedox is a global leader in Enterprise Performance Management (EPM) and a recognized Gartner Magic Quadrant Leader that helps organizations transform planning into connected, data‑driven decision‑making.Responsibilities...Read More>>.

Posted: May 17th, 2026
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Customer Success Manager - Quality

Company IconVeeva Systems, Inc.
Location IconLondon

The Role As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s Quality products and services. You will serve as a liaison between Veeva and key customer stakeholders to foster colla...Read More>>.

Posted: May 17th, 2026
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Strategic Customer Success Manager - Global Accounts (Hybrid)

Company IconVitalSource
Location IconMilton Keynes

VitalSource in Milton Keynes is hiring a Customer Success Manager to enhance customer relationships and drive satisfaction. This hybrid role involves engaging with customers, leading onboarding projects, and advocating for their needs. The position r...Read More>>.

Posted: May 17th, 2026
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German-Speaking Customer Operations Lead (DACH)

Company IconPentland Brands
Location IconSunderland

Pentland Brands is hiring a Customer Operations Team Leader in Sunderland to manage a team ensuring top-quality service and support for our portfolio. The role requires proficiency in German, strong Excel skills, and effective team leadership. You'll...Read More>>.

Posted: May 17th, 2026
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Senior Customer Operations Engineer

Company IconIntegral Development Corp.
Location IconLondon

Role Summary The Senior Customer Operations Engineer (Sr. COE) is a senior technical role within Customer Engineering, the client‑facing technology organization at Integral. The Sr. COE is responsible for customer onboarding, platform...Read More>>.

Posted: May 17th, 2026
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Enterprise Customer Success Leader - Industrial Software

Company IconAVEVA
Location IconLondon

AVEVA is seeking an Enterprise Customer Success Manager in London/Cambridge to act as a primary contact, ensuring customers realize value from AVEVA technology. Responsibilities include managing accounts, onboarding new clients, and collaborating wit...Read More>>.

Posted: May 17th, 2026
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Customer Liaison Lead: Complaints & Outcomes

Company IconAd Warrior Ltd
Location IconWellingborough

Ad Warrior Ltd is seeking a Customer Liaison Team Leader in Wellingborough. This role involves overseeing the Customer Liaison team and ensuring that complaints are managed effectively and fairly. The ideal candidate will have strong experience in cu...Read More>>.

Posted: May 17th, 2026
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Senior Customer Success Lead – Litigation Tech

Company IconWexler
Location IconLondon

Wexler is seeking a Customer Success Lead based in London. In this high-impact role, you will manage strategic client relationships for top law firms, driving adoption and value from Wexler’s platform. With 2–5 years of experience in a client-fac...Read More>>.

Posted: May 17th, 2026
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Senior Customer Relations Lead (Hybrid)

Company IconHalma plc
Location Icon

Halma plc is seeking a Customer Relationship Team member in Abingdon, UK. This position involves providing exceptional support to customers, acting as the first escalation point, and assisting managerial responsibilities during the manager's absence....Read More>>.

Posted: May 17th, 2026
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Senior Technical Customer Success Manager

Company Iconhoneycomb.io
Location Icon

Senior Technical Customer Success ManagerRemote - United KingdomHoneycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do. We’re working with well-kn...Read More>>.

Posted: May 17th, 2026
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Customer Relationship Manager: Onboarding & Renewals

Company IconLexisNexis Risk Solutions
Location IconCardiff

LexisNexis Risk Solutions in Cardiff is looking for a Customer Relationship Manager to support the sales team by ensuring smooth interactions for both new and existing customers. Responsibilities include providing tailored support during key stages l...Read More>>.

Posted: May 17th, 2026
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Strategic Enterprise Customer Success Lead (Hybrid)

Company IconCreatio
Location IconLondon

Creatio is seeking a passionate Customer Success Executive to develop and maintain strategic relationships with enterprise clients. This hybrid role based in London requires over 5 years of experience with global customers and expertise in CRM or ERP...Read More>>.

Posted: May 17th, 2026
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Garden Center Customer Experience Pro

Company IconDobbies Garden Centres
Location IconGillingham

Dobbies Garden Centres is looking for a Retail Customer Advisor in Gillingham, England. The role involves providing excellent customer service, driving sales, and assisting with store upkeep. Ideal candidates will have a passion for customer experien...Read More>>.

Posted: May 17th, 2026
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Head of Customer Success & Growth — Healthtech

Company IconJack & Jill
Location IconLondon

Jack & Jill is looking for a Head of Customer Success to lead the post-sales journey for a leading digital pharmacy network in the UK. You will unify Customer Success, Account Management, and Onboarding into a high-performance function, establishing...Read More>>.

Posted: May 17th, 2026
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Store Manager: Elevate Customer Experience & Growth

Company IconMoss
Location IconCheltenham

Moss is seeking a Retail Manager for its Cheltenham store in the UK. This role focuses on leading the team to ensure exceptional customer experiences and operational efficiency. You will be accountable for performance metrics, team coaching, and impl...Read More>>.

Posted: May 17th, 2026
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Store Manager: Lead Customer Experience & Growth

Company IconRituals
Location IconStretford

Rituals is hiring a Store Manager for their Manchester Trafford location. The role involves creating an exceptional customer experience, coaching a dedicated team, and achieving performance targets in a full-time capacity. Ideal candidates possess pr...Read More>>.

Posted: May 17th, 2026
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Legal AI Strategist & Customer Champion

Company IconLuminance
Location IconLondon

Luminance is looking for a Subject Matter Expert to join its London office. This role provides a unique opportunity to leverage legal expertise in a fast-growing AI company transforming the legal industry. You will work closely with prestigious clien...Read More>>.

Posted: May 17th, 2026
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Enterprise Customer Success Manager — Growth & Retention

Company IconStripe
Location IconLondon

Stripe is looking for a motivated Customer Success Manager to manage enterprise customer relationships. The role involves delivering workshops and business reviews, managing a book of customers, and providing insights to drive account health. Ideal c...Read More>>.

Posted: May 17th, 2026
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Strategic Government Customer Success Lead (EMEA)

Company IconElliptic
Location IconLondon

Elliptic is looking for a Government Customer Success Manager to support UK and EMEA public sector customers from onboarding through renewal. The ideal candidate will manage relationships, drive adoption, and align strategies with each agency's missi...Read More>>.

Posted: May 17th, 2026
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Enterprise Customer Success Manager - Drive Adoption & ROI

Company IconAVEVA
Location IconCambridge

AVEVA is seeking an Enterprise Customer Success Manager to lead customer engagement and ensure they achieve their business goals using AVEVA technology. The role is based in Cambridge/London (UK) with expectations of hybrid working. Responsibilities...Read More>>.

Posted: May 17th, 2026
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Hybrid Customer Operations Adviser (Transition) - 12m FTC

Company IconCITB
Location IconPeterborough

CITB is seeking a Customer Operations Adviser in Peterborough to provide friendly and efficient support across various services. The role entails handling customer inquiries via phone, email, and live chat while ensuring compliance with quality stand...Read More>>.

Posted: May 17th, 2026
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EMEA Customer Success Lead for Global Brands

Company IconGrabyo
Location IconLondon

Grabyo is seeking a Customer Success Manager to ensure partners derive maximum value from its platform in a hybrid role based in London. You will manage relationships with global brands, driving satisfaction and growth. Ideal candidates have 3-5 year...Read More>>.

Posted: May 17th, 2026
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Customer Success Systems Architect: Planhat & Data

Company IconCorsearch
Location IconLondon

Corsearch in Greater London is seeking a Customer Success Systems Architect to transform their Planhat environment. This role requires expertise in backend architecture, data flows, and integrations for a high-performance system that enhances post-sa...Read More>>.

Posted: May 17th, 2026
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Customer Relationship Lead — Hybrid, KPI & Escalation

Company IconCrowcon
Location Icon

Crowcon is seeking a Customer Relationship Team member in Abingdon, UK. This role involves operational oversight and supports the manager during their absence. The candidate should have strong communication and leadership skills, managing a team to d...Read More>>.

Posted: May 17th, 2026
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Customer Operations Manager

Company IconSudale Search & Select
Location IconLondon

Customer Operations Lead - Build, Scale and Make a Real Impact Salary: up to £60,000 + Equity (rarity at this level) Overview If you are the kind of person who thrives in a high-growth environment, enjo...Read More>>.

Posted: May 17th, 2026
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Sea Logistics Import Customer Care Lead

Company IconKuehne+Nagel
Location IconBirmingham

Kuehne+Nagel is seeking a Customer Care Manager in Birmingham. This role requires leadership of the Customer Care Specialist team focusing on Sea Logistics operations. The ideal candidate will have a background in logistics management and excellent c...Read More>>.

Posted: May 17th, 2026
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Full Time Customer Care - Dorchester

Company IconMcDonald's United Kingdom
Location IconDorchester

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fosterin...Read More>>.

Posted: May 17th, 2026
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Hybrid Customer Experience & Quality Leader

Company IconPinnacle Pet UK
Location IconBorehamwood

Pinnacle Pet UK is seeking a Customer Excellence Manager to join their hybrid Operational team in Borehamwood. This role involves ensuring customer interactions, claims handling, and policy administration processes meet high standards while managing...Read More>>.

Posted: May 17th, 2026
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Customer Experience Executive – 12-Month FTC, Hybrid

Company IconMatthey
Location IconRoyston

Matthey in Royston is seeking a Customer Service Executive for a 12-month fixed-term contract. In this role, you will be pivotal in ensuring customer satisfaction by processing orders and requests efficiently, managing customer relationships, and add...Read More>>.

Posted: May 17th, 2026
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Dynamic Branch Leader for Customer Delight (Temporary)

Company IconMAX SPIELMANN
Location IconBanbury

MAX SPIELMANN is seeking a temporary sales assistant for their Banbury branch, which is a concession within Tesco. The role requires no prior experience as extensive training will be provided. A key focus is on creating memorable customer experiences...Read More>>.

Posted: May 18th, 2026
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Customer Success Manager, FMCG Insights & Adoption

Company IconThe Tecsa Group
Location IconBradford

A leading firm in consumer insights is seeking a Customer Success Manager to enhance the use of their insight platform among commercial teams. This role requires over 5 years of experience in retail analytics or category management, with a strong ana...Read More>>.

Posted: May 18th, 2026
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Customer Success Manager (f/m/d)

Company Iconhackajob
Location IconLondon

Your Responsibilities Here’s a bit more on what you can expect to be doing day‑to‑day: Drive customer engagement - through building and nurturing value‑creating and scalable relationships, you develop a deep unders...Read More>>.

Posted: May 18th, 2026
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Enterprise Customer Success Manager — Growth & Payments

Company IconMonograph
Location IconLondon

Monograph is looking for a motivated Customer Success Manager in Greater London to manage enterprise customers and drive account health. Responsibilities include delivering insights, conducting business reviews, and advocating for customers. The idea...Read More>>.

Posted: May 18th, 2026
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Strategic Customer Success Leader — Growth & Retention

Company IconWinsAbove
Location IconLondon

WinsAbove is seeking an experienced Customer Success Manager in Greater London to lead post-sale engagement and growth for high-value clients. The ideal candidate will have over 8 years of client-facing experience, particularly within technical envir...Read More>>.

Posted: May 18th, 2026
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Customer Operations Team Leader

Company IconMotor Insurers' Bureau (MIB)
Location IconMilton Keynes

At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, unti...Read More>>.

Posted: May 18th, 2026
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Bilingual Customer Interaction Specialist FTC 6 Months

Company IconDFDS
Location IconNorth Shields

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addit...Read More>>.

Posted: May 18th, 2026
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Credit Controller: Boost Cashflow & Customer Relationships

Company IconManchester Arndale
Location IconIpswich

Manchester Arndale is seeking a proactive Credit Controller in Ipswich. The role involves maximizing cash collections, building relationships with customers, and resolving payment queries. Ideal candidates should possess excellent communication skill...Read More>>.

Posted: May 18th, 2026
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Credit Controller - Drive Cash Flow & Customer Relations

Company IconCRH
Location IconSheffield

CRH is seeking a Credit Controller in Sheffield to manage creditors and ensure timely payments. The role involves liaising with customers, processing credit notes, and conducting credit checks. Strong communication and interpersonal skills are essent...Read More>>.

Posted: May 18th, 2026
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Continuous Improvement Analyst – Customer Care

Company IconLifeplus
Location IconSt. Neots

Established over 30 years ago, Lifeplus’s mission is to be the world leader in holistic wellbeing by helping millions of people unlock the wellness within them. We manufacture and distribute high‑quality nutritional supplements directly to...Read More>>.

Posted: May 19th, 2026
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Quality & Customer Care Executive (Apprenticeship)

Company IconConductor CX
Location IconLondon

Further Details about the Apprenticeship Role Reports to: Senior Customer Care Manager (for on-the-ground delivery) and Head of Customer Insight & Strategy (for reporting and analysis) Position term: Up to...Read More>>.

Posted: May 19th, 2026
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Executive Director, Centralised Customer Operations

Company IconWilmington plc
Location IconLondon

Wilmington plc is searching for a Customer Operations and Services Director to lead and shape a centralised operations function. The role is critical to ensuring a seamless customer experience across brands while fostering a collaborative work env...Read More>>.

Posted: May 20th, 2026
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Retail Shop Lead – Customer Experience & Promotions

Company IconSouth 11
Location IconRickmansworth

South 11 in Rickmansworth seeks an Assistant Sales Manager to enhance customer experiences in a dynamic retail environment. This position involves processing bets, answering customer queries, and supporting promotional events. The candidate should be...Read More>>.

Posted: May 20th, 2026
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Store Leader: Elevate Customer Experience & Growth

Company IconH&M
Location IconEast Hagbourne

H&M is seeking a dedicated Store Manager for the Didcot Parkway store. This permanent position entails overseeing the customer experience while ensuring high standards that align with our brand. You will lead a dynamic team, analyse sales performa...Read More>>.

Posted: May 20th, 2026
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Customer Success Manager (French Speaking)

Company IconEncompass Corporation
Location IconLondon

Customer Success Manager (French Speaking) Department: Customer Operations Employment Type: Full Time Location: London Reporting To: Patrick Joiner, Head of Customer Success Desc...Read More>>.

Posted: May 20th, 2026
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Lead OTC Process Excellence & Customer Experience (Hybrid)

Company IconStryker
Location IconNewbury

Stryker in Newbury is seeking a Manager for the Business Process Expert Team focused on Customer Experience. This role involves leading a team to design and govern Order-To-Cash processes, working closely with technology and business leaders to ensur...Read More>>.

Posted: May 20th, 2026
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