Customer Success Manager (SMB)

Company IconHeidi Health Ltd
Location IconLondon

Who We Are Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineer...Read More>>.

Posted: May 9th, 2026
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EMEA Customer Success Manager — Hybrid, London

Company IconInsightsoftware
Location IconLondon

Insightsoftware is seeking a Customer Success Manager to build relationships with mid-market customers in the Data and Analytics function. This hybrid role, based in London, involves driving product adoption, supporting renewals, and collaborating wi...Read More>>.

Posted: May 9th, 2026
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Customer Success Manager II (French Speaking)

Company IconForrester
Location IconLondon

About This Role As a member of Forrester’s customer success organization, the Customer Success Manager will be responsible for the engagement value delivered to Forrester’s largest clients. The successful candidate will orchestrate...Read More>>.

Posted: May 9th, 2026
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Customer Success Manager (French/Spanish Speaker)

Company IconAkeneo
Location IconLondon

Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, an...Read More>>.

Posted: May 9th, 2026
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Remote Enterprise Customer Success Manager

Company IconABC Financial
Location IconLondon

ABC Financial seeks a Customer Success Manager based in London, Kentucky to drive customer value and retention. You will manage implementations, build executive relationships, and guide clients to achieve measurable outcomes. A successful candidate w...Read More>>.

Posted: May 10th, 2026
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Customer Success Lead - Onboard, Grow, Retain

Company IconQureos
Location IconLondon

Qureos is seeking a dedicated Customer Success Manager in London to build and maintain strong client relationships. This full-time role focuses on driving customer satisfaction, ensuring effective use of products, and contributing to the company's su...Read More>>.

Posted: May 10th, 2026
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Castleford Store Lead & Customer Experience Coach

Company IconLucy & Yak
Location IconCastleford

Lucy & Yak is hiring an Assistant Manager for their Castleford Store. This role involves supporting the Store Manager, enhancing customer experiences, and driving sales. Candidates should have experience in team leadership, a passion for customer ser...Read More>>.

Posted: May 11th, 2026
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Director of Leasehold Services & Customer Outcomes

Company IconMetropolitan Housing Trust
Location IconNottingham

Metropolitan Housing Trust is seeking a Director of Leaseholder Services in the United Kingdom. This high-impact leadership role involves providing strategic and operational leadership for a portfolio of around 20,000 homes. Responsibilities include...Read More>>.

Posted: May 12th, 2026
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Growth-Focused Customer Success Manager in London

Company IconZ953
Location IconLondon

Stingray is seeking a Customer Success Manager based in London, UK. In this role, you will develop customer relationships to enhance retention and drive satisfaction across service touchpoints. You will manage expectations, report on project statuses...Read More>>.

Posted: May 12th, 2026
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Director of Customer Experience & Digital Innovation

Company IconParadigm Housing Group
Location IconHigh Wycombe

Paradigm Housing Group is looking for a Director Of Customer Experience in High Wycombe to lead the customer experience strategy. This senior leadership role involves driving customer engagement, overseeing compliance with consumer standards, and inf...Read More>>.

Posted: May 15th, 2026
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Customer Liaison Team Leader in Wellingborough)

Company IconAd Warrior Ltd
Location IconWellingborough

Customer Liaison Team Leader Location: Wellingborough Salary: From £32,782 per annum What we offer Site based role 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm)...Read More>>.

Posted: May 15th, 2026
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EU Customer Experience Lead - Insights & Loyalty

Company IconSquareTrade
Location IconLondon

SquareTrade is seeking a Customer Experience Manager for Europe to lead the analysis of customer experiences, drive insights that support loyalty and retention, and influence changes across the business. Candidates should have over 5 years of experie...Read More>>.

Posted: May 15th, 2026
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Customer Solution Specialist (South West)

Company IconDeterTech Holdings Limited
Location IconHounslow

Customer Solution Specialist (South West) Department: Customer Success Employment Type: Full Time Location: UK Compensation: £33,000 - £38,000 / year Description The Customer Solution Specialist i...Read More>>.

Posted: May 15th, 2026
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Customer Solution Specialist (North East)

Company IconDeterTech Holdings Limited
Location IconNorth East

Customer Solution Specialist (North East) Department: Customer Success Employment Type: Full Time Location: UK Compensation: £33,000 - £38,000 / year Description The Cu...Read More>>.

Posted: May 15th, 2026
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Head of Customer Controls - Hybrid Leadership & Risk

Company IconAJ Bell
Location IconManchester

AJ Bell is seeking a Head of Customer Controls to lead the development of a robust customer controls framework within their Customer Services. This senior leadership position requires strong operational controls experience in financial services and t...Read More>>.

Posted: May 16th, 2026
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Customer Success Manager (m/f/d)

Company IconJedox
Location IconLondon

Jedox is a global leader in Enterprise Performance Management (EPM) and a recognized Gartner Magic Quadrant Leader that helps organizations transform planning into connected, data‑driven decision‑making.Responsibilities...Read More>>.

Posted: May 17th, 2026
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Customer Success Manager - Quality

Company IconVeeva Systems, Inc.
Location IconLondon

The Role As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s Quality products and services. You will serve as a liaison between Veeva and key customer stakeholders to foster colla...Read More>>.

Posted: May 17th, 2026
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Strategic Customer Success Manager - Global Accounts (Hybrid)

Company IconVitalSource
Location IconMilton Keynes

VitalSource in Milton Keynes is hiring a Customer Success Manager to enhance customer relationships and drive satisfaction. This hybrid role involves engaging with customers, leading onboarding projects, and advocating for their needs. The position r...Read More>>.

Posted: May 17th, 2026
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German-Speaking Customer Operations Lead (DACH)

Company IconPentland Brands
Location IconSunderland

Pentland Brands is hiring a Customer Operations Team Leader in Sunderland to manage a team ensuring top-quality service and support for our portfolio. The role requires proficiency in German, strong Excel skills, and effective team leadership. You'll...Read More>>.

Posted: May 17th, 2026
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Customer Liaison Lead: Complaints & Outcomes

Company IconAd Warrior Ltd
Location IconWellingborough

Ad Warrior Ltd is seeking a Customer Liaison Team Leader in Wellingborough. This role involves overseeing the Customer Liaison team and ensuring that complaints are managed effectively and fairly. The ideal candidate will have strong experience in cu...Read More>>.

Posted: May 17th, 2026
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Senior Customer Relations Lead (Hybrid)

Company IconHalma plc
Location Icon

Halma plc is seeking a Customer Relationship Team member in Abingdon, UK. This position involves providing exceptional support to customers, acting as the first escalation point, and assisting managerial responsibilities during the manager's absence....Read More>>.

Posted: May 17th, 2026
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Store Manager: Elevate Customer Experience & Growth

Company IconMoss
Location IconCheltenham

Moss is seeking a Retail Manager for its Cheltenham store in the UK. This role focuses on leading the team to ensure exceptional customer experiences and operational efficiency. You will be accountable for performance metrics, team coaching, and impl...Read More>>.

Posted: May 17th, 2026
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Store Manager: Lead Customer Experience & Growth

Company IconRituals
Location IconStretford

Rituals is hiring a Store Manager for their Manchester Trafford location. The role involves creating an exceptional customer experience, coaching a dedicated team, and achieving performance targets in a full-time capacity. Ideal candidates possess pr...Read More>>.

Posted: May 17th, 2026
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Enterprise Customer Success Manager — Growth & Retention

Company IconStripe
Location IconLondon

Stripe is looking for a motivated Customer Success Manager to manage enterprise customer relationships. The role involves delivering workshops and business reviews, managing a book of customers, and providing insights to drive account health. Ideal c...Read More>>.

Posted: May 17th, 2026
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Strategic Government Customer Success Lead (EMEA)

Company IconElliptic
Location IconLondon

Elliptic is looking for a Government Customer Success Manager to support UK and EMEA public sector customers from onboarding through renewal. The ideal candidate will manage relationships, drive adoption, and align strategies with each agency's missi...Read More>>.

Posted: May 17th, 2026
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Hybrid Customer Operations Adviser (Transition) - 12m FTC

Company IconCITB
Location IconPeterborough

CITB is seeking a Customer Operations Adviser in Peterborough to provide friendly and efficient support across various services. The role entails handling customer inquiries via phone, email, and live chat while ensuring compliance with quality stand...Read More>>.

Posted: May 17th, 2026
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EMEA Customer Success Lead for Global Brands

Company IconGrabyo
Location IconLondon

Grabyo is seeking a Customer Success Manager to ensure partners derive maximum value from its platform in a hybrid role based in London. You will manage relationships with global brands, driving satisfaction and growth. Ideal candidates have 3-5 year...Read More>>.

Posted: May 17th, 2026
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Customer Relationship Lead — Hybrid, KPI & Escalation

Company IconCrowcon
Location Icon

Crowcon is seeking a Customer Relationship Team member in Abingdon, UK. This role involves operational oversight and supports the manager during their absence. The candidate should have strong communication and leadership skills, managing a team to d...Read More>>.

Posted: May 17th, 2026
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Dynamic Branch Leader for Customer Delight (Temporary)

Company IconMAX SPIELMANN
Location IconBanbury

MAX SPIELMANN is seeking a temporary sales assistant for their Banbury branch, which is a concession within Tesco. The role requires no prior experience as extensive training will be provided. A key focus is on creating memorable customer experiences...Read More>>.

Posted: May 18th, 2026
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Enterprise Customer Success Manager — Growth & Payments

Company IconMonograph
Location IconLondon

Monograph is looking for a motivated Customer Success Manager in Greater London to manage enterprise customers and drive account health. Responsibilities include delivering insights, conducting business reviews, and advocating for customers. The idea...Read More>>.

Posted: May 18th, 2026
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Strategic Customer Success Leader — Growth & Retention

Company IconWinsAbove
Location IconLondon

WinsAbove is seeking an experienced Customer Success Manager in Greater London to lead post-sale engagement and growth for high-value clients. The ideal candidate will have over 8 years of client-facing experience, particularly within technical envir...Read More>>.

Posted: May 18th, 2026
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Credit Controller: Boost Cashflow & Customer Relationships

Company IconManchester Arndale
Location IconIpswich

Manchester Arndale is seeking a proactive Credit Controller in Ipswich. The role involves maximizing cash collections, building relationships with customers, and resolving payment queries. Ideal candidates should possess excellent communication skill...Read More>>.

Posted: May 18th, 2026
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Programme Director (ServiceNow, Customer Services)

Company IconAltum Consulting
Location IconLondon

12 month contractLondon / hybridImmediate startWe are seeking a senior Programme Director to lead the recovery and delivery of a major ServiceNow rollout across a complex global customer s...Read More>>.

Posted: May 19th, 2026
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Store Leader: Elevate Customer Experience & Growth

Company IconH&M
Location IconEast Hagbourne

H&M is seeking a dedicated Store Manager for the Didcot Parkway store. This permanent position entails overseeing the customer experience while ensuring high standards that align with our brand. You will lead a dynamic team, analyse sales performa...Read More>>.

Posted: May 20th, 2026
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Customer Success Manager (French Speaking)

Company IconEncompass Corporation
Location IconLondon

Customer Success Manager (French Speaking) Department: Customer Operations Employment Type: Full Time Location: London Reporting To: Patrick Joiner, Head of Customer Success Desc...Read More>>.

Posted: May 20th, 2026
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Junior Customer Success Manager

Company IconLIMA Networks LTD
Location IconSalford

LIMA Networks LTD is seeking a motivated Customer Success Manager to join their Customer Experience team in Salford. This fixed-term role focuses on forging strong, strategic relationships with customers while supporting their lifecycle and ensuring...Read More>>.

Posted: May 20th, 2026
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Enterprise Customer Success Leader - Adoption & Retention

Company IconTrustpilot
Location IconLondon

Trustpilot is seeking a Customer Success Manager to lead onboarding and drive customer satisfaction in a hybrid work setup. You'll ensure a smooth transition for new clients, promote product adoption, and maintain healthy client relationships to redu...Read More>>.

Posted: May 20th, 2026
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Multichannel Engagement Lead - Customer Experience

Company IconVintage Cash Cow
Location IconMorley

Vintage Cash Cow is looking for a Multi Channel Engagement Team Leader to join our Customer Experience department in Morley. You will lead a new Multichannel Customer Team, ensuring high-quality service across multiple channels. This role demands...Read More>>.

Posted: May 20th, 2026
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Hybrid Applications Engineer: Tech & Customer Solutions

Company IconMorgan Ryder
Location IconRuncorn

Morgan Ryder is seeking an ambitious engineering graduate for a hybrid Applications / Technical Sales Engineering role in Runcorn, UK. The position links customers with sales and engineering teams, offering opportunities to work on high-value project...Read More>>.

Posted: May 20th, 2026
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Market Street Leader – Fresh Food & Customer Excellence

Company IconMorrisons
Location IconHarrogate

Morrisons is seeking a Market Street Manager in Harrogate to lead a team dedicated to exceptional customer service and product availability. You will be responsible for empowering colleagues, ensuring outstanding performance, and building effectiv...Read More>>.

Posted: May 20th, 2026
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Autocentre Centre Manager — Lead Team & Customer Experience

Company IconHalfords
Location IconStoke on Trent

Halfords is seeking an Autocentre Manager in Stoke-on-Trent to lead a team in delivering excellent customer service and drive business performance. This role offers competitive pay between £32,957 - £40,912 annually, along with an average uncapp...Read More>>.

Posted: May 21st, 2026
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Head of Personalisation Strategy — Hybrid, Customer-First

Company IconDescription This
Location IconSwindon

Description This is looking for a Head of Personalisation to lead customer marketing efforts across multiple channels, enhancing engagement and building stronger relationships with customers. This role is centered on personalisation, aiming to pro...Read More>>.

Posted: May 21st, 2026
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French-Speaking Customer Success Manager FinTech

Company IconEncompass Corporation
Location IconGlasgow

Encompass Corporation, located in Glasgow, is looking for a Customer Success Manager (French Speaking) to support their growing client portfolio. This role involves providing pre-sales support, onboarding clients, and ensuring satisfaction for Fre...Read More>>.

Posted: May 21st, 2026
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Hybrid Customer Success & Delivery Manager

Company IconExalto Consulting
Location IconLondon

Exalto Consulting is seeking a Customer Success Delivery Manager in London. The role involves strong leadership in delivery management and customer success, supporting the client lifecycle from engagement to ongoing support. Candidates should have ex...Read More>>.

Posted: May 21st, 2026
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Strategic Customer Success Manager - Italian Speaking

Company IconSynthesia
Location IconLondon

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape th...Read More>>.

Posted: May 22nd, 2026
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Resident Liaison Officer - Customer Care on Site

Company IconMulalley
Location IconLondon

Mulalley is seeking a proactive Resident Liaison Officer to join our construction site teams in Greater London. This role is vital for ensuring residents communicate effectively with project teams while maintaining high service standards.Su...Read More>>.

Posted: May 22nd, 2026
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Strategic Customer Success Manager | Hybrid & Growth

Company IconLimelight Health
Location IconManchester

Limelight Health, in collaboration with Street Group, is seeking a Customer Success Manager based in Manchester. This hybrid position offers the opportunity to work from home up to 3 days per week with a salary of up to £33,000, and OTE of £40,0...Read More>>.

Posted: May 22nd, 2026
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Customer Services Ambassador

Company IconHarwich International Port
Location IconHarwich

Location: HarwichSalary: £25,777 for 32.5 hours per weekCustomer Services AmbassadorThe Role An exciting opportunity...Read More>>.

Posted: May 8th, 2026
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Customer Services Advisor

Company IconDX Network Services Limited
Location IconBristol

An exciting new Customer Service Advisor opportunity at DX!About Us We think we are more than just a delivery company. We know each item tells a story and we know tha...Read More>>.

Posted: May 10th, 2026
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Customer Services

Company IconSS&C Financial Services International Limited
Location IconBelfast

Are you passionate about customer service? Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.Known within the business as Client Servi...Read More>>.

Posted: May 21st, 2026
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