Salesforce Solution Architect

Role Overview

We are seeking an experienced Solution Architect with Salesforce experience to lead the design and architecture of Salesforce-based solutions across our Sales, Service, and Marketing Cloud platforms. The ideal candidate will bring deep Salesforce platform expertise, strong integration knowledge (e.g., MuleSoft), and a track record of successfully mapping business processes into scalable, efficient technical designs.

Key Responsibilities

• Lead the solution design process for Salesforce projects, ensuring alignment with business requirements and platform best practices.
• Design end-to-end Salesforce solutions across Sales Cloud, Service Cloud, Marketing Cloud, and third‑party integrations.
• Collaborate with product owners, business analysts, developers, and stakeholders to gather and interpret requirements.
• Create solution architecture documents, data models, integration diagrams, and process flows.
• Oversee system mappings, request/response structures, and API design—especially when integrating via MuleSoft or other middleware platforms.
• Ensure designs are scalable, secure, and compliant with Salesforce governance and enterprise architecture standards.
• Provide design‑level guidance to development teams and conduct reviews to ensure quality and consistency.
• Stay up to date with Salesforce platform capabilities, releases, and ecosystem trends.

Required Skills & Experience

• 10+ years of Salesforce platform experience, with strong expertise in Sales Cloud, Service Cloud, and Marketing Cloud.
• Proven experience as a Solution Designer or Salesforce Architect on enterprise‑level projects.
• Strong knowledge of Salesforce data models, declarative tools, automation (Flows), and integration patterns.
• Ability to map complex business processes and translate them into scalable Salesforce solutions.
• Strong communication and stakeholder management skills.
• Salesforce certifications (e.g., Salesforce Application Architect, System Architect, or Platform App Builder) are highly desirable.
• Experience working in regulated or enterprise environments.
• Background in agile delivery environments and DevOps pipelines for Salesforce.
• Previous experience with Tier 1 consultancy or large‑scale Salesforce implementation projects.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology

Industries

IT Services and IT Consulting

Location

London Area, United Kingdom

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