Store Manager

Company: Big Yellow Self Storage
Apply for the Store Manager
Location: Norwich
Job Description:

Role: Store ManagerLocation: NorwichSalary: £36,721 per annum (OTE £40,393) plus benefitsHours of work: 40 hours per week – 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.

What We Give Back To You

  • Competitive rates of pay reviewed on an annual basis
  • Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
  • Additional day off for your Birthday
  • Holiday entitlement of 28 days, increasing with service
  • Training and support to help you develop a great career with us from day one
  • Great pension and sharesave schemes
  • Social events throughout the year
  • Family friendly policies which include enhanced maternity, paternity and adoption packages
  • Free on-site parking
  • Cycle to work scheme and gym discounts
  • Vouchers for important life events, birthdays and long service rewards
  • Day off to volunteer for one of our charity partners
  • Access to wellbeing support and employee assistance programme (EAP)

Responsibilities

  • Leading from the front and working shoulder to shoulder with your team
  • Managing, recognising and rewarding your team whilst maximising the performance of your store
  • Identifying the potential of your team to ensure there is a strong pipeline of talent
  • Creating a working environment where people are happy to come into work
  • Full ownership of store financial contribution to drive sales and control costs
  • Ensuring you and your team always provide the highest level of customer service
  • Maintaining commercial awareness of competitors to improve team and store performance
  • Taking accountability for all aspects of store operations, including maintaining cleanliness, health and safety standards, monitoring store security and accurate completion of administration
  • Promoting a positive and flexible approach to daily management of your store/team

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development, Retail

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Posted: November 11th, 2025