Software Asset Manager

Company: Robert Walters
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Job Description:

Software Asset Manager

A leading financial services organisation is seeking a highly organised and compliance-focused Software Asset Manager to drive the transformation and maturity of its Software Asset Management (SAM) function across the EMEA region. This is a strategic role covering software governance, compliance, tooling, lifecycle management, and audit readiness within a regulated environment.

Key Responsibilities

  • Develop and maintain software lifecycle policies, processes, and standards.
  • Oversee the full lifecycle of software assets: procurement, deployment, usage tracking, renewals, and retirement.
  • Maintain a centralised accurate software inventory using SAM tools (e.g., ServiceNow) and integrate with procurement/finance systems.
  • Ensure software usage aligns with licensing entitlements and vendor agreements.
  • Build and manage a comprehensive entitlement repository.

Compliance & Audit

  • Ensure SAM practices comply with internal policies and external regulatory standards (SOX, GDPR, PRA/FCA, etc.).
  • Lead and coordinate internal and vendor software audits.
  • Implement and maintain controls to prevent unauthorised software usage.
  • Prepare accurate licence and compliance documentation for audit purposes.

Vendor & Contract Management

  • Support procurement and business owners with vendor engagement, contract reviews, renewals, and true‑ups.
  • Work with procurement and legal teams to secure cost‑effective licensing agreements.
  • Track contract timelines to ensure timely renewals and compliance.

Optimisation & Reporting

  • Analyse utilisation data to identify cost‑saving opportunities and under‑used licences.
  • Support software rationalisation and re‑harvesting initiatives.
  • Produce clear dashboards and reports covering utilisation, compliance, and software spend.
  • Recommend improvements to procurement, deployment, and de‑commissioning processes.

Operational Support

  • Work closely with procurement, finance, and IT operations on asset procurement and budgeting.
  • Monitor utilisation and identify opportunities for redeployment or optimisation.
  • Provide training and guidance to teams using SAM processes and tools.

Skills & Experience

Essential

  • Strong knowledge of ITIL practices related to Software Asset Management.
  • Proven understanding of software licensing models (SaaS, subscription, perpetual, cloud).
  • Excellent analytical and problem‑solving skills.
  • Experience delivering SAM‑related projects in a large, complex organisation.
  • Strong communication skills and ability to work with both technical and non‑technical stakeholders.
  • Exceptional attention to detail and accuracy in reporting.
  • Experience working with SAM tools such as ServiceNow, Flexera, or Snow.

Preferred

  • Bachelor’s degree in IT, Computer Science, or similar.
  • Certifications such as ITIL Foundation, CSAM, CITAM or ISO 19770.
  • 5+ years’ experience in SAM roles within financial services or other regulated environments.
  • Strong understanding of software audit processes and financial management of software assets.

Additional Details

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Information Technology

Salary: £60,000–£70,000 per annum

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates.

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Posted: November 21st, 2025