We are supporting a growing UK consumer brand in hiring a hands‑on Digital Solutions Lead to help build and integrate their next‑generation customer platform.
This role is ideal for someone who thrives in small and mid‑sized businesses and enjoys working end‑to‑end across digital, operations and technology.
What you will do
- Design and build a customer self‑service front end and digital booking/ordering journey.
- Integrate the new platform with an order management workflow and Dynamics 365 Business Central (CRM/ERP).
- Connect field sales and installation teams into a unified digital process.
- Shape simple, scalable solutions across order, inventory and materials flows.
- Work closely with the leadership team and spend time on‑site in Leeds.
We are looking for
- Experience in SMEs or mid‑market consumer product businesses – organisations with revenues smaller than £80m
- Strong skills across digital front‑end, customer journeys, and self‑service platforms.
- Solid understanding of order management, inventory, materials or light manufacturing.
- Strong familiarity with the Microsoft ecosystem
- A practical, hands‑on problem solver who can work both strategically and in the weeds.
- If you enjoy building real‑world digital solutions in a growing consumer brand environment, we would love to speak with you.
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