National Account Manager – Hot Beverages
Are you truly driven to own and grow national accounts — not just manage them — and can you prove it through measurable commercial impact?
Do you have the strategic mindset and resilience to influence senior stakeholders, lead cross-functional teams, and deliver growth even in a competitive, fast-moving category?
Can you confidently turn category, market and customer insight into actionable plans that transform opportunity into long-term profitable partnerships?
MB are partnering with a market leading beverage business, looking for a NAM. This is a perm role based in St Albans.
A highly commercial and strategic role, partnering with key stakeholders to drive forward a total hot beverage solution across the UK & Ireland. The mission is to deliver consistent year-on-year growth by developing strong customer relationships, maximising opportunities across all revenue streams, and expanding distribution for products, equipment and services.
Key Responsibilities:
- Lead, manage and develop strategic relationships across a portfolio of national customers, building strong networks to expand sales of hot beverages and complementary products while driving equipment opportunities and service delivery in existing markets.
- Deliver volume and profit targets across all revenue streams by understanding scorecard performance and P&L drivers, while continuously assessing risk and opportunity.
- Proactively manage customer performance dashboards, equipment scorecards and maintenance contracts to optimise equipment sales and ensure a first-class customer experience.
- Design compelling Account Plans and lead Joint Business Plans for hot beverages and equipment solutions at central and regional level, utilising cross-functional support to implement initiatives. Conduct regular internal and external commercial reviews.
- Collaborate closely with sales, production, quality, operations, technical and marketing teams to support customer growth initiatives.
- Work confidently with Finance to understand market dynamics—including raw material impacts and currency fluctuations—to develop effective pricing strategies and recommendations across hot beverages and equipment.
- Maintain a broad knowledge of key product ranges and equipment propositions, articulating commercial and operational value to customers.
- Monitor competitor activity, market developments and category trends to support informed sales planning and strategy.
What We’re Looking For:
- • An ambitious, results-driven sales professional with proven experience in Out-of-Home (OOH) environments.
- Track record of national account management and new business development.
- Strategic mindset with the ability to leverage insights and commercial tools to meet and exceed targets.
- Confident in analysing consumer and category data, market trends and customer requirements to identify growth opportunities.
- Highly organised with the ability to manage multiple accounts and projects simultaneously.
- Capable of leading cross-functional teams and influencing both internal and external stakeholders.
- Innovative, resourceful and solutions-orientated when facing challenges.
- Outstanding verbal and written communication skills, with the ability to present strategies effectively at all levels.
- Collaborative team player who thrives in a fast-paced and dynamic environment.
- High energy, enthusiasm and a proactive “can-do” attitude.
- Degree/MBA in business, sales, marketing or engineering (desirable).
Salary: £50k plus car allowance.
For more information, please contact Alice Redmond.
Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Beverage Manufacturing
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