Solution Architect L1

Solution Architect L1 – Wipro

Play a pivotal role in designing and delivering innovative architectural solutions that align with business goals and technology strategies. This position requires a deep understanding of scalable, reliable, and manageable enterprise systems, with the opportunity to influence major change initiatives and new deals within the Technology Services sector.

Primary Responsibilities

• Work very closely with ITMS Process Architect, Customer personnel, Business Analyst, IT support team and other technical team to ensure that business needs around implementation of ServiceNow platform re in a controlled and predictive manner.
• Create technical architecture, design and user guide documentation
• Gather requirements, design, develop, and maintain application integration with any third-party applications
• Provides external client-facing consulting services within a technology-focused practice (e.g. Data/Database, Security, Network, Product, and Technical Architecture).
• Meets personal utilization and revenue goals through strong delivery ability and relevant skillsets.
• Communicates in formal presentation settings including proposal orals, client workshops and regional internal events; develops proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise.
• Design, develop, and maintain custom code for all ServiceNow modules
• Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change)
• Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications
• Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions
• Experience with Agile/SCRUM project management methodologies
• Experience with AJAX, Jelly, or PERL scripting
• Strong process management & project management skills
• Experience in BCM module
• Experience in TPRM module

Preferred Requirements

• ServiceNow System Administrator Certification
• ServiceNow Implementation Specialist Certification
• Experience working with ServiceNow domains

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