Help us use technology to create a big green dent in the universe!
Kraken powers innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimizing renewable generation, creating a more intelligent grid, and enabling utilities to provide excellent customer experiences, our operating system for energy transforms the industry worldwide for the benefit of all.
It’s an exciting time in energy. Join us to make a real impact on shaping a better, more sustainable future.
We are looking for a brilliant Client Delivery Lead to build industry‑leading product experiences for our clients. If you love making things better for customers, building great products, working with technology, and bringing people together to find solutions, then you’ve come to the right place.
We are a flat and agile organisation. The Client Delivery Lead will work as an individual contributor, help build our capability across Kraken and other third parties, and solve complex problems with great products. They manage the product roadmap, collaborate with technology and operational teams, and bring people and processes together to innovate improvements for our clients.
What you’ll do:
- Work closely with the operation and non‑operation and Kraken Technologies teams to define the product vision and strategy.
- Identify new ideas and technology to improve the product.
- Define the MVP and test‑&‑learn approach for the product capability.
- Support the business with issue resolution for the product.
- Support the engineering teams to deliver product features.
- Manage the relationship with client counterparts, being the first point of contact for tech development and issue resolution.
- Triage incoming requests and communicate client priorities to the right domains in the development team.
- Ensure we are constantly reviewing and adapting to customer and business needs.
What you’ll have:
- Degree‑qualified equivalent, with strong client delivery and/or product ownership experience.
- Experience working within the financial industry.
- Strong agile delivery experience and product management skills.
- Experience with product management and customer journeys.
- Solid understanding of technology and associated trends.
- Excellent communication, collaboration, and presentation skills.
- Strong influencing skills and ability to challenge traditional ways of thinking.
- Experience working with significant complex delivery pipelines for clients.
- Patience – our clients are undergoing huge transformations that take time and require our understanding.
- Laser focus on clients, relentless problem solving, invincible attitude, a winner!
- Consulting experience is a plus.
Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Visit our Welcome to the Jungle site for more about our teams and culture.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at inclusion@kraken.tech and we’ll do what we can to customize your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal‑opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.
Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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