Integration Managers x 2 London (Hybrid) / Netherlands Remote / Spain Remote
ComplianceOne Group is the leading compliance provider group for the iGaming industry incorporating some of the most respected and recognised compliance brands including MAXIMA COMPLIANCE, COMPLITECH, DATAVAULT ONE and DILIGENCE IN GAMING and RECRUIT COMPLIANCE.
Do you want to work in a start-up environment with a company who support flexible / hybrid / and FULLY REMOTE working? We have grown super fast over the past couple of years and our team values are what makes us great! We believe in giving our teams the BEST support and career opportunities to grow within the group.
We are seeking 2 x Integration Managers who will work within the DataVault One arm of the business. You will be dealing directly with clients, so for these particular roles we prefer you to be based in London (hybrid working). However, we will also consider remote working from the Netherlands or Spain.
What is DataVault One?
We have developed a platform capable of receiving XML and JSON data from operators & game providers, saving it in the correct format required by local regulators in multiple jurisdictions.
What will you be doing?
Your role:
- Lead Client Integrations with top-down oversight throughout entire integration to ensure success
- Assist the commercial team with product demos and sales meetings
- Working with both Commercial and Technical internal teams throughout the product integration and support
- Ability to articulate, gather, understand and define integration requirements to both technical and non-technical people
- Support the clients post go-live with additional changes or analysis
- Working closely with our clients to gather feedback and define the requirements that help shape future product integrations
- Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions and implement efficiency improvements
- Responsible for the pre-compliance testing of technical applications, based on a pre-defined set of requirements
- Monitor and resolve all client issues efficiently and in a timely manner with a focus on client retention and satisfaction
Qualifications & Education:
A bachelor’s degree in information and computer science or a related field, or extensive related experience or CSPO certified.
Preferred Skills:
- Experience of working in the online gambling sector would be advantageous but applicants from any IT related technical background will be considered
- 2+ years experience of delivering end-to-end client integrations
- Experience working with and managing big-data, API-based products and requirements is a big plus
- Knowledge or experience of working for an Accredited Testing Facility (ATF) would be seen as desirable
- An understanding of Project Management tools such as Target Process will be required
- Demonstrable experience of delivering client integrations in a fast paced technology focused environment
- Able to manage multiple integrations simultaneously (size dependent)
- Aptitude to work on your own whilst demonstrating initiative but with the ability to form strong relationships and understand the value of being part of, and developing a strong team culture
- High level of attention to detail and able to relay complex information in a way that can be easily understood
- Proactively manages integration risks
- Ability to facilitate technical and planning workshops with clients and project team members
- Great client care, negotiating and influencing skills
- Excellent English oral, presentation and written communication skills (Being multilingual is an advantage)
If you dont match the requirements above please apply anyway! Whilst you may not be selected for this particular role, we are constantly seeking to grow our highly skilled team of people with the right attitude and willingness to grow.
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