Location
200 Oxford St Fitzrovia, London, W1D1NU United Kingdom
Role Summary
The main objective of this role is to oversee the operations of the store and be strategic in short and long term planning. Assume total store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters “Peers Teaching Peers” philosophy.
What You’ll Be Doing
People
- Strategically recruit, train and develop managers to increase the day to day productive of the business
- Develop Assistant Store Manager and high-level Department Managers to support succession planning for the future growth of the business
- Manage all aspects of people development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce
- Uphold Company standards and act as strong leader to the team
Leadership & Communication
- Empower management to conduct and execute productive daily and department meetings by ensuring there is a comprehensive structure in place i.e. agenda
- Model the way for the store team and inspires a shared vision
- Responsible for the roll-out of new training and operational initiatives
- Possess excellent communication skills in both written and verbal form
Managing the Environment
- Coach management to take the initiative as leaders to oversee all levels of customer service and set daily goals and expectations to create
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