Company: Eeze

Apply for the IT Support Engineer (Chinese Speaking)

Location: Greater London

Job Description:

Eeze, Hammersmith, England, United Kingdom

Providing support to end users for IT incidents
Interacting with various parties such as network services, infrastructure, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
Developing and maintaining information architectures (data, application, network) ensuring the system is on-line daily.
Providing hardware and software support and solutions to end users on desktop and laptop problems
Providing support on all corporate platforms/applications during establishment and to end users after online
Ensuring uptime of all desktop systems in line with any SLAs
Providing regular progress reports to management
Ensuring assigned working tasks are kept up to date and that support issues are resolved in a timely manner
Ensuring sufficient monitoring and alerting is in place for all relevant desktop systems
Keeping asset management systems up to date at all times
Providing network infrastructure and security establishment at corporate level/ in new working site

BS degree in Information Technology, Computer Science or equivalent
At least five years hands‑on technical support experience in Windows Server and VMware environment
Candidates with less experience may consider the IT Officer position.
Hands‑on experience in supporting VPN and remote desktop user in a corporate network environment
Familiar with Microsoft Active Directory and Exchange
Knowledge of Office 365, Microsoft 365 and Azure
Knowledge in enterprise ethernet, VLANs, routing, switching and IP addressing is an advantage
Knowledge in Security Product, such as FortiGate, SonicWall and Firepower

Experience a dynamic and team‑oriented work environment.
Opportunities for personal growth and learning.
An open, inclusive and supportive team where you will be valued, and your suggestions will be welcome.
26 days paid holiday per year, in addition to local public holidays.
Risk Benefits such as pension, Life Assurance (4x annual salary), Private Medical Insurance.
Team Building activities.
Local discounts and more…!

Mid‑Senior level

Full‑time

Information Technology

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Posted: January 11th, 2026