Information Technology Service Desk Manager

Information Technology Service Desk Manager

This role is offered by Maxwell Bond. Pay will be based on your skills and experience—talk with your recruiter to learn more.

Base pay range

Salary up to £75,000

What You’ll Do as IT Service Manager

• Manage relationships with multiple software suppliers, acting as the first point of escalation for all IT issues.
• Oversee service delivery including help‑desk setups, new‑starter onboarding, and application support.
• Provide guidance on security, compliance, and governance while supporting partners with technology integrations.

What We’re Looking For

• Proven experience as an IT Service Manager, working in an MSP environment or managing multiple IT suppliers.
• Strong understanding of cloud platforms, particularly Azure, and managing complex applications.
• Knowledge_UserExperience” of IT service management, security, compliance frameworks and a track record of driving process improvements.

What’s in it for You

• Salary up to £75,000
• 25 days holidays + bank holidays + an extra day off for your birthday

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