Senior Account Manager

Overview

Senior Customer Success Manager (UK-Based, Remote) — Location: Remote (UK-Based Only) with occasional travel for team and client meetings.

Base pay

£60,000 base + up to 50% commission + benefits (flexible for the right candidate).

Employment type

Full-time, Permanent

About us

We’re a fast-growing renewables consultancy on a mission to accelerate the energy transition. Help build a greener future and a top-tier customer success function as our new Senior Customer Success Manager, shaping how we support and grow client relationships — driving impact, retention, and expansion.

What you’ll be doing

• Own a portfolio of key client relationships, ensuring value delivery, satisfaction, and renewals
• Identify growth opportunities and work with commercial teams to drive upsell and cross-sell
• Act as a trusted advisor, guiding clients through best practices and ensuring their success with our services
• Help define and scale our customer success playbook
• Support recruitment and mentoring of future team members as we grow
• Collaborate with delivery, product, and leadership teams to be the voice of the customer internally
• Attend occasional in-person meetings across the UK with clients and our team

What we’re looking for

• 5+ years’ experience in customer success or client-facing roles, ideally in consulting, renewables, or sustainability sectors
• Proven track record of managing and expanding key client accounts
• Strong commercial acumen with experience driving revenue through renewals and expansions
• Self-starter who thrives in a fast-paced, scale-up environment
• Excellent communicator, relationship builder, and problem solver
• Based in the UK and able to travel occasionally for team and client meetings
• We are unable to offer sponsorship at this time

What you’ll get

• Up to 50% commission
• Meaningful work in the renewables sector
• Opportunity to shape a growing team and function

Apply now or reach out for a confidential chat.

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