EXL (NASDAQ: EXLS) is a global data and artificial intelligence (“AI”) company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect.
We are headquartered in New York and have more than 60,000 employees spanning six continents. For more information, visit www.exlservice.com.
Role Title: Third-Party Risk Management (TPRM) Consultant
BU/Segment: Insurance / FRAC Consulting
Location: London, United Kingdom (Flexible hybrid working) / Fully Remote within the United Kingdom
Employment Type: Permanent
Summary of the role
We are seeking a Third-Party Risk Management (TPRM) Consultant to support and lead client engagements across the design, implementation, and optimisation of third-party risk programmes, with a strong focus on the Insurance sector.
This role is advisory and client-facing in nature, working with senior stakeholders across Procurement, Risk, Compliance, Legal, and Information Security within leading Insurance organisations and other regulated financial services environments.
The successful candidate will bring deep subject-matter expertise in TPRM, coupled with demonstrable experience working in or advising Insurance clients, alongside structured consulting skills to assess current-state maturity, define target operating models, and support transformation initiatives for complex, regulated organisations.
As part of your duties, you will be responsible for
Client Advisory & Consulting
- Lead and support TPRM advisory engagements, including programme design, maturity assessments, and regulatory gap analyses, primarily for Insurance clients.
- Advise clients on establishing and enhancing end-to-end TPRM frameworks, covering inherent risk, due diligence, ongoing monitoring, issue management, and exit strategies.
- Develop target operating models (TOMs), RACI, and governance structures aligned to insurance regulatory expectations and operating models.
- Facilitate client workshops with senior stakeholders to define risk taxonomies, materiality thresholds, and decision frameworks.
Insurance Regulatory & Risk Alignment
- Interpret and apply insurance-relevant regulatory requirements, including FCA and PRA supervisory mandates, Operational Resilience, DORA, GDPR, and the EU AI Act.
- Support Insurance clients in preparing for regulatory reviews, internal audits, and risk committee reporting related to third-party risk.
- Assist with remediation of regulatory findings and control gaps in line with insurer risk appetites and supervisory expectations.
- Perform and review third-party risk assessments (as required) across key risk domains including Operational, IT, Data Privacy, Financial, Business Continuity, and ESG, within Insurance operating environments.
- Support the design of ongoing monitoring models, KRIs, and MI suitable for senior management and board-level reporting in regulated insurance firms.
- Assist clients in managing third-party incidents, issues, and remediation plans.
Delivery & Stakeholder Management
- Manage workstreams within larger transformation programmes, ensuring timely delivery and high-quality output.
- Prepare executive-ready deliverables, including assessment reports, risk dashboards, and steering committee materials.
- Build trusted relationships with client stakeholders at Manager, Director, and Executive levels
Qualifications and experience we consider to be essential for the role
- 6–8 years’ experience in Third Party Risk Management, supplier risk, or related risk advisory roles.
- Strong preference for candidates with direct experience working within, or consulting to, Insurance organisations.
- Experience supporting regulated Financial Services clients; Insurance sector experience is highly desirable and will be prioritised.
- Prior experience within management consulting, Big Four, or professional services environments is strongly preferred.
- Experience in sourcing and/or procurement is a plus.
- Strong understanding of the TPRM lifecycle and associated risk domains.
- Hands-on experience with TPRM tools or platforms (e.g., Ariba, ServiceNow, RSA Archer, Certa, OneTrust, Coupa, or similar).
- Experience conducting maturity assessments, gap analyses, and framework design.
- Strong client-facing and stakeholder management skills.
- Ability to translate complex risk concepts into clear, practical recommendations.
- Excellent written and verbal communication skills; comfortable producing C-suite-ready outputs.
- Structured problem-solving mindset with strong attention to detail.
Skills and Personal attributes we would like to have
- Bachelor’s degree in business, Risk, Finance, Law, or a related discipline.
- Professional certifications (desirable, not mandatory): CTPRP / CIPS, CPSM / CISA / ISO 27001 Lead Implementer/Auditor / Other risk and compliance certifications.
As part of a leading global Data and AI company, you can look forward to
- A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
- EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories.
- At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.
- As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.
- EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP).
- At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.
To be considered for this role, you must already be eligible to work in the United Kingdom.
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