Customer Experience & Operations Lead – Remote-Friendly

Company: Moot Group
Apply for the Customer Experience & Operations Lead – Remote-Friendly
Location: Stafford
Job Description:

A leading online furniture retailer in Stafford is looking for a Customer Experience Manager to enhance operational efficiency and customer journey quality. You will oversee customer service teams, handle escalations, and leverage AI tools to improve service performance. The position offers a flexible, remote-friendly working environment with a salary up to £40,000 depending on experience. Join a fast-paced team dedicated to exceptional service and innovative solutions.#J-18808-Ljbffr…

Posted: February 12th, 2026