For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know‑how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.
At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.
The Principal Architect plays a key role in driving growth across the Cloud & Infrastructure Practice. We’re looking for a highly technical leader to shape our solutions and services strategy alongside the Practice Director. You’ll act as the technical authority across Professional and Managed Services, guiding technology choices and leading our approach across key vendors. You’ll introduce new technologies, evolve our capabilities, and stay highly visible with internal and external stakeholders. This role is ideal for a senior or lead consultant ready to step away from day‑to‑day delivery and move into a strategic and forward‑looking position.
What you’ll be doing
- Build and maintain technical relationships with key stakeholders within customers and strategic vendors
- Serve as technical authority across Professional Services and Managed Services for post‑sale customer engagements.
- Provide senior‑level technical escalation for the PMO and Managed Service operations teams.
- Collaborate with Professional and Managed Services leadership to implement new and improve existing service models.
- Support the Practice Director on technical strategy and emerging technology adoption.
- Taking a leading role in creating and embedding new packaged service offerings.
- Build and maintain technical training and certification pathways for technical team skills development.
- Undertake knowledge sharing and technical mentoring to aid skills development across technical teams.
- Define, maintain, and standardise documentation, operating procedures, and implementation best practices.
- Oversee demo and training lab environments for the Practice, support customer demonstrations as needed.
- Collaborate with the ‘boxxe Labs’ product team to expand the portfolio of in‑house developed software platforms that differentiate us in the market.