Role Purpose
The purpose of this position is to manage and lead a staff responsible for individual, multi-disciplined real estate project solutions for clients, with direct accountability for project delivery.
Key Responsibilities
- Manages all facets of project management (budget, schedule, procurement, quality & risk) for individual real estate projects including planning, design, construction, occupancy and closeout.
- Responsible for billing (including documentation required for revenue recognition), accounts receivable (AR) collection.
- Demonstrates capability to read, understand and apply standard to moderately complex documents affecting real estate projects, including but not limited to agreements/contracts, leases, work letters, project charters, surveys and drawings.
- Interfaces directly with clients to define project requirements, prepares scope of work, project delivery resource requirements, cost estimate & budget, work plan schedule & milestones, quality control, and risk identification.
- Identifies project delivery resources from pre‑qualified lists or through individual project qualification process; conducts standard to complex request for proposals; completes bid analysis; leads evaluation interviews, recommends resources to clients.
- Leads project delivery resources/team (typically larger, more experienced team) providing project guidance and direction to achieve project goals.
- Implements communication plan for meetings and written reports/meeting minutes to keep client and project resources informed; facilitates project meetings.
- Implements project documentation governance aligned with company and client requirements.
- Ensures project data integrity and documentation is accurate, timely and coordinated.
- Tracks progress of each project against goals, objectives, approved budgets, approved timelines.
- Reports status and variances; creates action plans to meet objectives, budget and schedule.
- Implements change management routines to assess change requests, make recommendations, secure client approvals, and issue change orders; assesses impacts to scope, budget, schedule, quality and risk.
- Demonstrates ability to identify complex project risks, lead constructability reviews, develop risk mitigation and contingency plans, and implement action plans to reduce or eliminate project risks.
- Demonstrates a knowledge of projects & project management within the context of business results (business case, larger economic implications, business risk, etc).
- Other duties as assigned.
Supervisory Responsibilities
- May provide formal supervision to individual employees within single functional or operational area.
- May prepare and deliver performance appraisal for staff; mentors and coaches team members to develop competencies; leads by example and models behaviours consistent with company values.
- Manages third‑party project delivery resources/team (typically larger, more experienced team).
- Responsible for identifying training needs, tracking performance, coaching, and motivating team members.
- Decisions made with in‑depth understanding and interpretation of procedures, company policies and business practices to achieve general results.
- Responsible for setting department deadlines; errors in judgement may cause long‑term impact to co‑workers, supervisor, department and/or line of business.
Person Specification / Requirements
Education
- Undergraduate degree in a technical and/or industry area of study.
- Supplementary Project Management qualification: APMP, LEED, RICS or equivalent.
Skills
- Fluent in English.
- Excellent written and verbal communication skills.
- Strong organizational and analytical skills.
- Ability to provide efficient, timely, reliable and courteous service to customers.
- Ability to effectively present information.
- Intermediate skills with Microsoft Office Suite including MS Project.
- Ability to read and understand architectural drawings.
- Knowledge in leases, construction contracts, and construction practices.
- Local knowledge and experience of projects in EMEA.
- Ability to solve advanced problems and deal with a variety of options in complex situations.
- Expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix‑based multi‑industry sales environment.
- Analytical and persuasive presentation skills; ability to write reports, manuals, speeches, articles; motivate and negotiate with key employees, top management, and client groups.
Knowledge
- In‑depth knowledge of financial terms and principles; ability to calculate complex figures; forecast and prepare budgets.
- Conduct financial/business analysis including preparatory reports.
- Ability to calculate intermediate figures such as percentages, discounts, and commissions.
Experience
- Proven experience in all facets of project management for real estate projects including planning, design, construction, occupancy and closeout.
- Manage delivery of several real estate projects at any one time through the real‑estate occupier project life cycle (programming, design, construction, occupancy, closeout).
- Able to work autonomously on project matters but with a collaborative and occupier‑focused approach to wider operations.
- Proven industry experience and/or training.
- Experience delivering projects for clients within the Banking Sector.
Additional Information
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
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