Infrastructure Engineer (L3 Support) – SharePoint, AD, PowerShell – Bristol (5 days a week)

Infrastructure Engineer (L3 Support) – SharePoint, AD, PowerShell – Bristol (5 days a week) – Contract – Up to £500 PD (Outside IR35)

SC Clearance or to be eligible

Overview

Fuel Recruitment is supporting a leading organisation in the Defence & Security sector that is looking for a Level 3 Application Technical Support Engineer. You’ll be joining a fast‑moving environment, working closely with technical teams to provide high‑level support across a Microsoft‑centric application landscape. This role requires strong troubleshooting capability, deep platform knowledge, and the ability to work in a secure, high‑assurance environment.

Key Responsibilities

• Provide Level 3 technical support across a range of Microsoft‑based applications and platforms.
• Support and maintain SharePoint (PaaS and on‑prem) environments.
• Troubleshoot and support a variety of web‑based applications. Use PowerShell scripting to automate support, diagnostics, and maintenance activities.
• Work within ITIL‑aligned processes including incident, problem, and change management.
• Utilise Remedy and Jira as core service management tools.
• Collaborate with technical teams and the Security Lead to ensure systems remain secure and stable.

Key Skills / Experience

• Strong background in Microsoft technologies including – SharePoint (on‑prem and PaaS), Active Directory, and PowerShell.
• Experience providing Level 3 application support.
• Experience supporting and maintaining web applications. Good understanding of ITIL processes (incident, change, problem management).
• Familiarity with Remedy and Jira service management platforms.
• Sole UK national with 5 years of continuous UK residency (required for clearance).
• Eligible for SC (Security Check) clearance.

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