Customer Service Desk Analyst

Customer Service Desk Analyst – Solutions Financial Management

Hybrid role based in Leeds area, Monday to Friday. Provide high‑level customer services and end‑user support. Ideal for individuals with strong IT skills.

Apply now – we are waiting to invest in your career! New Year New Career.

Responsibilities

• Deliver end‑user support and customer services.
• Assess, triage, research, and resolve incidents and requests.
• Maintain exceptional customer experience.

Qualifications

• Excellent written and verbal communication skills.
• Proven planning, organization, and time‑management.
• Strong IT user skills with desire to develop in IT support.
• Professional yet energetic personality.

Seniority level

Entry level

Employment type

Full-time

Job function

Customer Service

Industries

Administrative and Support Services

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