Head of IT Service Delivery: Service Desk Leader

A leading automotive service company in Northampton is seeking an experienced Service Delivery Manager to lead the IT Service Desk function and drive service excellence across its multi-site organization. The role involves ensuring IT services are stable and secure, managing a service desk team, and taking charge of incident management. Ideal candidates will have a strong background in IT Service Management and experience in IT security architecture. It’s an exciting opportunity to be part of a forward-thinking team focused on growth and operational success.#J-18808-Ljbffr…