Property Manager

Why This Role Matters

As a Property Manager, you’re the primary point of contact for both landlords and tenants, ensuring assets are safe, compliant and profitable while delivering first-class customer service. Every interaction should demonstrate our four core values:

• Respect – For clients, tenants, and colleagues — always.
• Professional – We take pride in doing things properly.
• Results Driven – We deliver measurable outcomes that move the needle.
• Graft, Grit & Gumption – We get stuck in, keep going, and think smart.

About the Role

We are seeking an experienced and motivated Property Manager to join our expanding team. This is an exciting opportunity to be a key player in a fast-paced environment, with a clear pathway for career development and the chance to contribute to the success of a growing business. You will be responsible for managing a portfolio of residential properties, ensuring that our landlords and tenants receive outstanding service.

Key Responsibilities

• Property Portfolio Management: Oversee a portfolio of properties, handling day-to-day operations and ensuring compliance with all relevant regulations.
• Tenant and Landlord Relations: Act as the first point of contact for landlords and tenants, providing timely communication and resolutions to issues.
• Maintenance Coordination: Arrange and manage property repairs, liaising with contractors and ensuring all works are completed to a high standard.
• Identify required maintenance or proposed refurbishments and liaise with landlords to obtain quotes and instruct works
• Routine Property Inspections: Conduct regular inspections of properties, ensuring they are well-maintained and addressing any issues proactively.
• Prepare inventories, manage check-in/out appointments, negotiate deposit deductions and liaise with deposit adjudicators.
• New Tenancy Onboarding: Handle check-ins, check-outs, and inventory management, ensuring a smooth process for all parties.
• Database Management: Maintain accurate records in the property management software, updating details and filing documents as required.

What You’ll Need

• Communication: Strong verbal and written communication skills to interact with clients and tenants effectively.
• Customer Service: Ability to provide a high level of customer service, addressing client needs and concerns.
• Experience: Minimum 2 years’ residential property-management
• Knowledge of Scottish Property Laws: Understanding of Scottish property laws, tenant rights, and landlord obligations.
• Qualifications: Industry Qualification (ARLA / Letwell)
• SME Professional proficiency

What You Get

• Bonus Scheme
• A values-led culture where effort and results are recognised
• Quarterly company meet ups

Job Details

• Job Types: Full-time, Permanent
• Schedule: Monday to Friday
• Experience: Property management: 1 year (required)
• Licence/Certification: ARLA (required); United Kingdom (required)

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Management

Edinburgh, Scotland, United Kingdom

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