Global Technical Support Lead: AI-Driven Escalations

Company: Swap
Apply for the Global Technical Support Lead: AI-Driven Escalations
Location: Greater London
Job Description:

A leading tech company in Greater London is seeking a Technical Support Manager to provide senior leadership across their Support organization. The ideal candidate will own technical readiness across products, act as a senior authority on escalations, and oversee team development. This role requires strong collaboration across product and engineering teams, with a focus on scalable processes and AI-driven support systems. Competitive benefits and a commitment to diversity and equality are integral to the workplace culture.#J-18808-Ljbffr…

Posted: February 17th, 2026