A leading recruitment agency in the UK is seeking an L1/L1.5 Technical Support Engineer to diagnose and resolve technical issues while ensuring customer satisfaction. Responsibilities include managing incidents and service requests via ITSM tools, troubleshooting Windows OS and VPN issues, and handling user administration. Candidates should have 1-3 years of experience in technical support, strong communication skills, and knowledge of ITIL methodologies. This role requires flexibility to work in a 24×7 shift rotation.#J-18808-Ljbffr…
