Head of Credit Operations

Company: Harnham
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Location: London
Job Description:

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Building Credit Risk, Fraud, and Pricing Analytics teams in the Lending and Insurance Sectors | The Talent Driving The Data and AI Revolution

HEAD OF CREDIT OPERATIONS

LONDON

THE COMPANY

This is an exciting opportunity with a fast-paced financial services business. The role offers the chance to lead an operations function scoping across underwriting, payments and fraud/financial crime and have a real impact in your role to make a difference to company performance.

THE ROLE

  • Leading underwriting, payments and fraud/fincrime teams
  • Keep the teams running well to achieve business KPIs whilst driving improvements
  • Hire, manage, and mentor next level of managers
  • Collaborate closely with Credit Risk and Compliance to create a reliable, ongoing feedback mechanism that bridges strategic policy and day-to-day operations.
  • Optimise decision-making and application workflows by evaluating funnel metrics and partnering with technology teams to revamp key systems and processes.
  • Booste team productivity through metrics-based performance tracking and incentive programs designed to drive continuous operational improvement.

YOUR SKILLS AND EXPERIENCE:

  • Essential to have experience managing a large team in a credit operations function
  • Experience in underwriting and operations
  • Ideally experience in payments or fraud/fincrime (flexible on this)
  • Experience developing management abilities in others
  • Ability to be agile and work in a fast-paced, driven environment

SALARY AND BENEFITS

  • Up to £120,000 base salary
  • Company bonus scheme
  • Health insurance

HOW TO APPLY

Please register your interest by sending your CV to Harnham through the ‘Apply’ link

Seniority level

  • Seniority levelMid-Senior level

Employment type

  • Employment typeFull-time

Job function

  • Job functionAnalyst
  • IndustriesBanking and Financial Services

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Posted: February 20th, 2026