Location: South West (Field-Based)Full-Time | Permanent
We are currently seeking an experienced Industrial Service Engineer to join a growing field service team covering the South West region. This is an exciting opportunity for a hands‑on engineer who enjoys problem‑solving, customer interaction, and working with advanced industrial inspection and weighing technology.
The Role
As a Field Service Engineer, you will install, service and repair a wide range of industrial weighing and inspection equipment. You will be customer‑facing, representing the business professionally while delivering high‑quality technical support.
Key Responsibilities
- Service, install and fault‑find on a wide range of weighing and inspection systems, including:
- Static scales
- Automatic check weighing systems
- Weigh price labelling systems
- X‑ray inspection systems
- Vision inspection systems
- Diagnose and resolve complex electrical, mechanical and network‑related faults
- Carry out calibration and verification to ensure all legal standards are met
- Deliver customer training on equipment operation and best practice
- Produce detailed service and incident reports where required
- Maintain calibrated weights and ensure compliance
- Participate in equipment rollouts and refit projects
- Attend training courses and ensure Health & Safety certifications remain up to date
- Work to agreed KPIs and SLAs
- Participate in out‑of‑hours work when required
- Travel across the UK when necessary, including occasional overnight stays
- A company vehicle, tools, laptop and uniform are provided.
What We’re Looking For
We are looking for a motivated engineer who thrives in a field‑based role and enjoys delivering excellent customer service.
Skills & Experience
- Strong electrical and mechanical fault‑finding skills
- Experience working with industrial equipment (weighing/inspection experience advantageous)
- Ability to diagnose network‑related issues
- Excellent organisational and time‑management skills
- Strong attention to detail
- Confident communicator with a professional approach
- Comfortable working independently and as part of a wider service team
- Willingness to work outside standard hours when required
- Full, valid UK driving licence
- Valid Safety Passport/ECS card (or willingness to obtain)
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