EA to CEO & Office Manager
Location: North London, office-based, 4-5 days per week in officeFull-time, 40 hours per week (including 1-hour paid lunch)Travel: Quarterly Trustee Board meetings (primarily London-based, occasional evenings)
We are seeking an experienced and highly organised Executive Assistant to provide high-level support to our CEO and Senior Leadership Team. This is a pivotal, hands‑on role combining executive support, governance coordination, HR administration, and operational process improvement. Working within a children’s bereavement charity, this role requires a high level of emotional maturity, sensitivity, and discretion, with the ability to handle confidential and emotionally sensitive information professionally and compassionately.
Key Responsibilities
Executive Support
- Complex diary and travel management for the CEO
- Preparation of briefing packs, correspondence and expense processing
- Provide wider support to the Senior Leadership Team as required
Trustee Board & Governance
- Coordinate quarterly Board and committee meetings (agenda preparation, papers, logistics)
- Manage digital meeting platforms (MS Teams/Zoom)
- Oversee minute‑taking, action tracking and secure document management
HR Administration & Onboarding
- Manage end‑to‑end new starter administration (HRIS input, personnel files, access setup)
- Coordinate DBS checks and ensure secure, compliant handling
- Arrange inductions and mandatory training; track completion
Systems & Compliance
- Map, document and improve core administrative and HR processes
- Develop templates, checklists and registers to ensure audit readiness
- Maintain accurate, GDPR‑compliant record keeping
Office & Operational Coordination
- Act as primary contact for head office administration
- Coordinate office events and training sessions
What We’re Looking For
Essential
- Proven experience supporting C‑suite or senior leaders
- Strong diary, travel and meeting management skills
- Experience supporting Board/committee governance
- Knowledge of UK DBS processes and HR/GDPR compliance
- High proficiency in Microsoft 365 and digital meeting platforms
- Exceptional organisation, discretion and attention to detail
- High emotional intelligence, resilience, and the ability to work sensitively within a bereavement‑focused environment
Desirable
- Experience within a charity
- Experience working with children and families
- Healthcare sector experience
Why Join Us?
This is an opportunity to play a central role in a mission‑driven organisation supporting children and families through bereavement. Your professionalism, emotional maturity and operational expertise will directly enable leadership to focus on delivering meaningful impact.
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