**Additional Information**
**Job Number** 26025216
**Job Category** Engineering & Facilities
**Location** W London, 10 Wardour Street, London, England, United Kingdom, W1D 6QFVIEW ON MAP (https://www.google.com/maps?q=W%20London%2C%2010%20Wardour%20Street%2C%20London%2C%20England%2C%20United%20Kingdom%2C%20W1D%206QF)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**W LONDON – CONTROL YOUR BEAT**
Located in Soho, W London owns the stage in the epicentre of the cityu2019s cultural core. Plugged in to the pulse of Londonu2019s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End.
Reporting to the Director of Engineering, this role leads all engineering and maintenance operations across the hotelu2014responsible for the building and physical plant, with an uncompromising focus on safety, security, compliance, and asset protection.
**YOUR ROLE IN THE SPOTLIGHT** **Managing Engineering Operations & Budgets**
Oversees the hotelu2019s physical plant, including mechanical systems, refrigeration, HVAC, plumbing, water treatment, and electrical systems. Ensures full compliance with all regulatory, building and safety standards. Manages utilities (heat, light, power), identifying opportunities for energy conservation and operational efficiency. Develops specifications for service contracts and manages vendor relationships. Assigns preventative maintenance and repair work orders, ensuring timely and highu2011quality completion. Oversees maintenance of guestrooms, public areas, backu2011ofu2011house spaces, F&B venues, hotel vehicles, and recreational facilities. Creates and delivers longu2011term preventative maintenance and asset protection plans. Leads renovation and construction projects, from planning to onu2011time, onu2011budget completion. Manages tender processes, contractor performance, and compliance with project guidelines. Builds and maintains strong relationships with local authorities (building/zoning, fire bureau, contractors, and vendors). Ensures the fire team understands all emergency procedures, equipment, and alarm systems. Performs monthly property inspections and regular room/public space checks to ensure premium standards. Evaluates the physical condition of facilities to determine required maintenance or upgrades. Recommends and coordinates additional services including painting, repairs, renovations, and replacement of furnishings/equipment. Manages procurement of equipment, supplies, and furnishings. Controls parts and inventory management.
**Maintaining Property Standards**
Ensures all building licenses, inspections, and certifications are up to date. Oversees the maintenance and functionality of all life safety systems, including firefighting equipment, sprinklers, and alarm systems.
**Delivering Exceptional Guest Service**
Demonstrates leadership in guest hospitality, fostering a positive and elevated guest experience. Reviews guest feedback, satisfaction scores, and operational data to identify areas for improvement. Partners with hotel leadership to implement action plans that elevate guest satisfaction. Continuously drives improvements in service delivery and operational performance.
**YOUR EFFORTS, OUR APPRECIATION**
**Meals** – Tasty and Varied Complimentary Meals in our Green Room canteen. **Service Charge -** Paid each month! **Bonus Scheme** – 5-10% Bonus Plan **Learning and Growing -** Access to the best digital and classroom based training resources and cross exposure opportunities **Apprenticeships -** Opportunities to undertake an apprenticeship to support your development in your role. **Holiday** – 31 days of holiday including public holidays (enhanced holiday benefit based on length of service) **Uniform -** Complimentary dry cleaning. **Company Pension** **Scheme u2013** Save for your future. **Take Care -** Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service **Celebrate** – Awards and Recognition Celebrations **BenefitHub** – Access to further discounts for shopping, cinema tickets, technology and more! **Events -** Monthly Calendar of Associate Focused & Fun Events **Long Service Recognition -** Dedicated appreciation events for when you reach career milestones within the company. **Global Marriott Hotel Discounts u2013** Accessible to you and your loved ones, travel the world with Marriott International. **Food & Beverage Discounts** – 20% Discount in all F&B outlets within Marriott Properties **Spa Discounts** u2013 30% discount in our Away Spa
**ELIGIBILITY TO WORK IN THE UK**
Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process.
_W Hotels are an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
W Hotelsu2019 mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. Weu2019re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guestsu2019 passions to life. If you are original, innovative, and always looking towards the future of whatu2019s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you….