Service Manager

We are recruiting for an experienced service manager to join a growing installation team to develop a strategy to underpin the growth of profitable sales in the service/maintenance and installation operations, while taking complete responsibility for all service/maintenance and installation work from receipt of sales order to client sign off.

Key Responsibilities

• Participate or, where appropriate, lead in the generation of the profitable sales of service/maintenance contracts to key customers
• Develop a network of subcontractors geographically for all sites service/maintenance contracts and installations
• Fully manage subcontractors, inclusive of all training requirements
• Liaison with site contacts
• Project management for all roll out programs, which require installation
• Price negotiation
• Liaison with internal sales
• Monthly reporting for cost analysis and delivery performance
• Site surveys and specification for installations
• Develop call out procedures for all service/maintenance contracts

Experience/Qualifications required

• 5-10 years within a similar contract’s role
• Previous experience of managing a team up to 10
• Sales experience of service/maintenance agreements
• Experience of outsourcing for service/maintenance agreements
• Project management experience
• Communication with customer/site contacts
• Knowledge of on-site H&S requirements
• Ability to read and understand site drawings
• CITB certified
• Clean Driving licence
• PC skills (Microsoft Office, MS Excel)

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