Lead Refrigeration Engineer

Cross Rental Services is the UK & Ireland’s leading specialist asset rental business, delivering cutting‑edge HVAC, refrigeration and catering hire solutions. Having experienced significant growth over the past 10 years, our team operates across multiple UK sites in a fast‑paced, operationally complex environment.

We are relentlessly focused on our customers and take pride in long‑term partnerships with some of the country’s leading retailers, government bodies, facilities managers and process manufacturers. Our critical solutions enable them to achieve their own goals with peace of mind that they are supported in all their HVAC and refrigeration requirements.

Guided by our core values—Respect, Accountability, Teamwork, Commitment, and Integrity—we offer a dynamic workplace where innovation and impact thrive.

Job Summary

We’re recruiting a Lead Chiller Engineer to head up service, maintenance, and breakdown response for a fleet of industrial chillers based out of our Andover Depot. You’ll combine hands‑on technical work with team coordination, client liaison, and continuous improvement of service delivery.

This is a key operational role within a specialist HVAC provider supporting blue‑chip clients in food processing, pharmaceuticals, data centres, and manufacturing. You’ll ensure maximum uptime of critical cooling systems, mentor junior engineers, and drive best practice in safety, efficiency, and compliance.

Key Responsibilities

• Lead planned preventative maintenance (PPM) and reactive repairs on industrial chillers.
• Diagnose complex faults using refrigerant analysis, vibration monitoring, and control systems.
• Supervise and mentor a small team of site based engineers – allocate jobs, review reports, and provide technical guidance.
• Conduct risk assessments, method statements, and F‑Gas compliance documentation.
• Manage stock levels of spare parts and coordinate with suppliers.

Qualifications

• Minimum Level 3 NVQ/City & Guilds in Refrigeration & Air Conditioning (or equivalent).
• F‑Gas Category 1 certification.
• 5+ years’ experience with industrial chillers.
• Proven leadership or supervisory experience in a service environment.
• Strong electrical knowledge (3‑phase, controls, inverters).
• Full UK driving licence.
• Excellent communication skills – comfortable presenting technical updates to clients.

Desirable

• CO2 experience
• IOSH
• experience with BMS integration.

What We Offer

• Competitive salary + 5% employer pension contribution
• 25 days holiday + bank holidays
• Private medical insurance, Life assurance & Corporate eyecare scheme
• Continuous learning & development opportunities
• Clear career progression pathways

Why Join Us?

At Cross Rental Services, we live by four key values:

• Customer Centric – Delivering agile, accurate, and first‑time‑right service.
• Trusted Partners – Solving complex engineering problems with precision.
• Innovative – Always looking for ways to improve and evolve.
• One Team – Developing our people, growing talent, and celebrating success together.

Cross Rental Services is committed to equality, diversity, and inclusion. We adhere to ISO standards for health & safety, environment, and quality. Join us and help deliver extraordinary results!

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