Great glasses start with great people. Our culture is built on curiosity, collaboration, and care. Curious how we work?
We’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.
We are looking for a Store Manager in London Portobello Road, 40hours.
What our Store Managers do
- Lead with energy and purpose by driving sales, motivating your team, and creating a positive in-store atmosphere.
- Recruit, onboard, and train to build a skilled and confident team with strong optical knowledge and excellent customer care.
- Drive performance by tracking KPIs and supporting the team in reaching sales and satisfaction goals, working closely with HQ as one unified team.
- Manage daily operations by handling scheduling, inventory, and ensuring efficient workflows.
- Deliver standout service by guiding customers through every step of the eye test journey with care and expertise.
- Apply your optical skills by helping customers choose the right frames and lenses, carrying out precise adjustments, and cutting lenses to specification.
What we offer
- Rewarding your impact by earning up to an 8% monthly bonus when store targets are reached.
- Time to recharge with 28 days of holiday entitlement, increasing up to 33 days after two years of service based on full‑time employment.
- We care about you by offering wellbeing support, including healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
- See in style by enjoying discount codes for free and discounted opticals and sunglasses.
- A culture to love through frequent and memorable team events.
- Time to grow with unlimited access to our internal learning portal.
Video presentation of the Ace & Tate retail stores, highlighting the interior design, product displays, and customer service experience.
Why Ace & Tate?
We don’t just sell glasses. We help people look good, feel good, and see clearly. If you love working with people, value good design, and want to grow in a supportive team, this could be the place for you.
People first
Our stores run on human connection. You’ll help customers find the perfect fit, build genuine relationships and create a positive, welcoming environment. Teamwork matters here. When the store hits its goals, everyone shares in the success with monthly bonuses.
Build your expertise
Make an impact
How we hire
Apply
Step 1
Send in your application, and yes – we do actually read every single one.
Call
Step 2
A quick chat to get to know each other and talk about the role.
Step 3
Meet the team, get a feel for our culture, and see how you’d fit with us.
Finale
It’s a mutual yes, congrats! We’ll make you an offer and get you started.
Frequently Asked Questions
How do I apply for a store role at Ace & Tate?
You can apply directly via our careers site. Once we’ve received your application, you’ll get a confirmation email and we’ll be in touch as soon as possible. Can’t find a role that fits? Feel free to email us at recruitment@aceandtate.com.
What does the recruitment process look like for store roles?
Here’s how we hire in retail:
Apply: Send in your application (we actually read every single one).
Intro call: A quick chat with our Talent team to hear your story and tell you more about us.
Store visit: Meet the team, see the store and get a real feel for what it’s like to work with us.
The finale: If it’s a mutual yes, we’ll send you an offer. Now it’s time to celebrate!
What is it like to work in an Ace & Tate store?
Our stores are friendly, fast‑paced and design‑driven. You’ll help customers find the perfect glasses, offer style and eyecare advice and collaborate with a supportive, energetic team. Every role contributes to creating a standout customer experience.
Are there opportunities to grow in-store?
Yes! Clear career paths exist from Retail Assistant to Assistant Store Manager to Store Manager. You can also train as a Refractionist or study to become a certified Optician, with financial and training support where applicable.
Do I need prior experience in retail or optics to join a store?
No – we welcome candidates from diverse backgrounds. Full onboarding, hands‑on training and ongoing support will help you succeed in your role.
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