Scope
This is a permanent contract, working a pattern of 4 on 4 off days and nights and weekends, with opportunities for overtime. The pay rate is £15.70 p/h.
Main Duties & Responsibilities
- Provide a prompt, polite and warm welcome to all visitors.
- Anticipate clients’ needs/problems before they arise and ensure their expectations are met and exceeded each day.
- Be seen as a visible customer‑focused professional greeting and engaging with visitors.
- Provide a consistent professional service at all times.
- Communicate visitor/client arrivals to the relevant person promptly.
- Maintain a high security awareness at all times.
- Undertake patrols and inspections in accordance with management instructions.
- Use relevant communications equipment proficiently, requiring good communication skills.
- Ensure all H&S policies are adhered to.
- Ensure that no unauthorised persons are permitted in prohibited areas.
- Issue visitor passes using agreed processes and procedures.
- Maintain an accurate record of any incidents that occur.
What We Are Looking For
- Professional, highly driven, flexible, enthusiastic, proactive, self‑motivated team player.
- Smart and confident.
- Excellent interpersonal skills and ability to interact with people at all levels.
- Immaculate presentation.
- Clear, concise and confident communication skills which are customer‑service oriented with a keen eye for detail.
- Maintain and practice a high degree of confidentiality at all times.
- Computer literate.
- Good communication skills, both written and verbal.
- Able to be vetted back five years or since leaving compulsory education.
- Provide support to the wider workforce when required.
- Current SIA licence.
About Us
Vigilant Security covers a range of security‑related services including manned guarding, mobile patrols, and keyholding. We currently employ 1300 members of staff across the UK and provide a high standard of service. Our annual turnover approaches £50 million per annum and we forecast continued growth over the next five years.
We are Investors in People Gold accredited and prioritize staff welfare, support and development. We ensure from the outset that staff are given the skills required to be competent.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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