Employee Experience & Engagement (Learning & Development) Manager

We are seeking a motivated and detail-orientated individual to join our Employee Experience and Engagement team within the Human Resources department of Millennium. This role is ideal for someone with 7+ years of experience in learning and development, program management or a related field who is passionate about driving employee growth and development in a fast-paced environment.

Key Responsibilities

As an Employee Experience and Engagement Manager at Millennium, your main responsibility is to play a key role in managing the delivery of impactful learning programs to support the development of our workforce and meet the needs of employees at all levels.

Regional Program Management

• Manage the end to end delivery of regional offerings, including planning, scheduling, logistics and evaluation for the region
• Coordinate with internal stakeholders and external vendors to ensure smooth execution of training initiatives working closely with the local coordinator
• Track program metrics and outcomes to measure effectiveness, impact and identify areas for improvement.
• Maintain detailed project plans, timelines and budgets for learning initiatives

Facilitation and Design

• Experienced and highly competent at hosting and facilitating regional sessions. This includes briefing speakers, hosting a program and being able to facilitate and conduct learning workshops for large groups
• Proficiency in designing workshops
• Able to localize and maintain learning content and materials to ensure relevance for the region while maintaining global standards

Stakeholder Collaboration

• Build strong relationships with internal teams to ensure alignment between learning initiatives and business goals
• Act as a point of contact for employees seeking guidance on learning opportunities and career development
• Support and advise department leaders within the region where applicable

Measurement and Analysis

• Utilize our Learning Management Systems (LMS) to manage course registrations, track attendance and report on program outcomes
• Leverage data and analytics to assess the impact of learning programs and recommend improvements.
• Support the team on general administrative tasks

Qualifications/Skills Required

• Bachelor’s degree with 7+ years of experience in learning and development, program management or a related field of experience
• Self-directed, solution orientated and organized problem solver with a desire to contribute to Millennium’s reputation and success
• Outstanding oral and written communication skills, stakeholder management, with poise and confidence to interact with individuals of all levels
• Strong program management skills including the ability to manage multiple projects simultaneously and meet deadlines
• Strong communication and interpersonal skills working collaboratively across a global team of colleagues

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