Kennedys requires an experienced, proactive business analyst & critical thinker, who can investigate business situations, identify and evaluate options for improving business systems, define requirements and ensure the effective use of information systems in meeting the needs of the business. Additionally, but as importantly, the role involves managing a small team of Kennedys business analysts. The Lead Business Analyst must be an experienced practitioner who can direct the business analysis strategy for complex projects, oversee, mentor, and manage BA team members while acting as a primary bridge between executive stakeholders and technical teams. The Lead will ensure that solutions meet user needs, review and approve deliverables, and ensure consistency across project work. The Lead BA will act as both a hands‑on analyst for complex issues and a mentor for the team.
Team
The Change Team is responsible for overseeing firm‑wide governance and the successful delivery of a diverse portfolio of initiatives. The portfolio encompasses a wide range of activities, including business process improvement and technology implementation projects. The team plays a key role in ensuring that these initiatives are effectively planned, governed, and delivered, often in collaboration with third‑party suppliers, technology partners, or solution providers.
Key Responsibilities
- To identify and investigate the root causes, not symptoms, of business problems and address those root causes.
- To analyse opportunities for business improvement and to enable business agility.
- To challenge predetermined solutions, and identify and evaluate options for meeting business needs.
- To elicit business requirements, ensuring that requirement statements are complete, unambiguous, owned & traceable.
- To be aware of financial and timescale constraints, to identify requirements that are not feasible and do not contribute to business objectives, and to evaluate stated requirements against business needs and constraints.
- To capture & document current state (as‑is) business activities & business processes using the industry standard range of business analysis techniques.
- To work closely and sensitively with stakeholders in the proposition of future state (to‑be) activity & process models.
- To manage internal & external stakeholders, including software system vendors, consultants & other service providers enabling optimized delivery of change.
- Ensure that solutions meet business requirements and that the expected benefits and value are captured, understood, tracked and realised.
Required Experience
- Legal sector experience gained in an international firm, with a good understanding of Client Onboarding, Matter Inception, Matter Management, Matter Maintenance and experience of operational & legal business processes.
- Legal financial systems experience – a good understanding of pro‑forma, billing, e‑billing & collections.
- Stakeholder identification & management; building good working relationships with senior business stakeholders.
- Experience of running requirements elicitation workshops.
- Translating business requirements into Agile user stories.
- Experience with process modelling including the use of appropriate modelling tools, techniques, and standards.
- Strong understanding of the full change and delivery lifecycle – from requirements gathering, analysis, design, implementation, embedding solutions with end users and driving continuous improvement.
- Case Management experience, the Insurance marketplace, client reporting & systems migrations.
- Educated to degree level or equivalent.
- Business Analysis accreditation (Business Analysis/ Agile BA / Process Improvement / Lean).
Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys.
where a level of experience is indicated, this is a guideline only and represents the amount of time we would usually expect a candidate to accumulate the requisite level of experience. This does not preclude applications from candidates with more or less experience.
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