Company Overview
Our Company—as one of the world’s most innovative software companies whose products touch billions of people around the world, Adobe empowers everyone, everywhere to imagine, create, and bring any digital experience to life. From creators and students to small businesses, global enterprises, and nonprofit organizations—customers choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth.
Role Overview
As part of Adobe Professional Services—the gold standard for transformation—you will uphold the benchmark for every partner. Working at the intersection of strategy, pre‑sales, and delivery, you will turn platform investment into execution excellence, adoption, and governed outcomes. Your challenge is to drive the full success of the transformation partnership: crafting the vision in pre‑sales, securing C‑suite trust and investment, managing early delivery, and ensuring measurable value realisation across the EMEA region.
Key Responsibilities
- Manage the transformation and partnership from start to finish— from initial pre‑sales planning through early delivery, adoption, and value realisation.
- Connect commercial goals and delivery efforts, ensuring the vision sold is the vision delivered.
- Develop strong, industry‑relevant points of view and convert them into executable transformation roadmaps and success plans.
- Secure and sustain C‑suite confidence, building trusted advisor relationships grounded in clarity, insight, and strategic mentorship.
- Guide customers in preparing for transformation, covering operating model, capability, governance, and the influence of AI and agentic technologies.
- Build propositions across Content Supply, Customer Experience, and AI & Innovation in collaboration with the Transformation Delivery team.
- Partner with license and services sellers to win groundbreaking platform deals and secure the services partnerships that anchor long‑term value.
- Orchestrate delivery teams, architects, and partners, ensuring build integrity, sequencing, and measurable progress.
- Act as a key driver in the customer’s transformation delivery programme, modelling standard methodology, resolving blockers, and accelerating momentum.
- Establish governance and risk routines that keep complex programmes aligned, accountable, and on track.
Qualifications and Experience
- Proven experience owning major client transformations from strategy through execution, ideally in professional services.
- A strong record of securing and growing large‑scale business tied to major platform investments.
- Experience developing others and uplifting capability across consulting, transformation, or delivery teams.
- Ability to influence and encourage senior executives, securing belief, investment, and alignment.
- Critical thinking grounded in real‑world delivery, including the ability to translate AI‑enabled futures into actionable plans.
- Expertise in transformation disciplines—operating model development, governance, change, and benefits achievement.
- Comprehensive knowledge of the organisational challenges of AI and agentic workflows, along with the assurance to lead clients through them.
- Outstanding communication, facilitation, and storytelling skills that drive clarity and confident decisions.
- A collaborative leadership style that works fluidly across pre‑sales, delivery, partners, and executives.
- A relentless focus on outcomes, adoption, and realised value—never just activity.
Equal Opportunity Employment
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Accessibility
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408‑536‑3015.
AI Use Guidelines for Interviews
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.
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