W Lounge - Host/ess

**Additional Information** **Job Number** 26027909 **Job Category** Rooms & Guest Services Operations **Location** W Edinburgh, 1 St James Square, Edinburgh, Scotland, United Kingdom, EH1 3AX VIEW ON MAP (https://www.google.com/maps?q=W%20Edinburgh%2C%201%20St%20James%20Square%2C%20Edinburgh%2C%20Scotland%2C%20United%20Kingdom%2C%20EH1%203AX) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **W Edinburgh is hiring a Host/Hostess to join the team! We invite you to play an integral part in bringing to life this unique brand in Edinburgh!** **Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotelsu2019 work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.** **ABOUT THE BRAND** Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. Weu2019re here to open doors and open minds. With us, thereu2019s always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever. **ABOUT W LOUNGE** W Lounge is W Edinburghu2019s social hub for guests and locals alike. Open from 9am until late, W Lounge will showcase the best of Gaelic produce in its food offering, complimented with innovative beverage concepts. Whether guests are coming for a cup of coffee, a lunch meeting, a casual dinner or cocktails, W Lounge will be the perfect place to be. Situated on the 11 th floor, the space offers unrivalled panoramic view across the city, making it one of the most beautiful places in Edinburgh to work and play. **ABOUT THE ROLE** Reporting to the W Lounge Manager for W Edinburgh, the Host/Hostess will have overall responsibility for ensuring guests are welcomed and assisted to provide exceptional service to our guests. Joining the team means you will be instrumental to the success of the hotelu2019s operation and beyond. We are looking for someone who is detail-oriented, a people-person and passionate! As Host/Hostess key aspects of your role will include: Be the face of the W Lounge u2013 the first and last impression the guest has of us! Welcome guests warmly and personally Give a fond farewell that encourages guests to return Ensure guests are seated correctly in the restaurant according to the floor plan Communicate any important guest information to the waiting team and management Work as part of a team Take responsibility for ensuring a seamless guest experience Our ideal Host/Hostess is someone who has: Confidence interacting with guests Good communication Multi-tasking skills The ability to work in a team A positive mindset A genuine passion for working in hospitality In return for your hard work, we give you: World class training and development, including leadership development Unlimited career opportunities (internationally and locally) Wellness and mental health programmes Discounted accommodation, food and beverage in over 9,000 hotels all over the world! Discounts for your friends and family Specially curated discounts in thousands of shops **ABOUT THE PROPERTY** W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a fau00e7ade featuring a winding steel ribbon u2013 reflecting the cityu2019s festival spirit u2013 this 12-storey structure is the centerpiece of Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments. This W hotel helps redefine the cityu2019s hospitality landscape. Accordingly, it fuses the brandu2019s signature amenities with modern design and W Happenings, highlighting whatu2019s new in design, fashion, music and culture. Built in 2023, this new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brandu2019s signature Whatever / Whenever service philosophy. A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space. If this sounds like the perfect place for you, apply to be a Host/Hostess with us today! _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.u202fOur greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ W Hotelsu2019 mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. Weu2019re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guestsu2019 passions to life. If you are original, innovative, and always looking towards the future of whatu2019s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,u200b **begin** your purpose, **belong** to an amazing globalu200b team, and **become** the best version of you.