Production Trainee Service Engineer – London
LONDON, United Kingdom (Remote)
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Job Info
- Job Identification 463
- Job Category Service & Support
- Posting Date 03/04/2026, 09:00 AM
- Locations 4 Roundwood Avenue, Uxbridge, UB11 1ET, GB (Remote)
- Job Function Associate
Job Description
Join Canon UK as a Professional Trainee Field Service Engineer!
Are you passionate about a career delivering exceptional service and working with cutting‑edge professional print technology? Canon UK is looking for a Trainee Service Engineer to join our dynamic team!
Location: Ideally located in the London area
Responsibilities
What you’ll be doing
As a Trainee Engineer, you’ll learn how to maintain, repair and service a range of office multi‑functional products. You’ll work closely with experienced field engineers who will guide you as you:
- Diagnose and troubleshoot technical faults
- Carry out routine servicing and preventive maintenance
- Support equipment installations and set‑ups both onsite and remotely
- Deliver excellent customer service and build strong client relationships
- Ensure equipment downtime is kept to a minimum to support smooth customer operations
This is a hands‑on role where no two days are the same — ideal for someone who enjoys variety and learning on the job.
Qualifications
What We’re Looking For:
- Technically curious and eager to learn
- A good communicator with a positive, customer‑focused attitude
- Able to follow guidance and work well within a team
- Organised, reliable, and motivated to develop new skills
- A proactive, detail‑oriented professional who thrives in a fast‑paced environment
- Strong time management and teamwork skills
- A passion for technology and a commitment to service excellence
- Capacity to work in an environment focused on superior customer service and continuous business performance improvement
- Excellent customer service and communication skills, and a team player supporting colleagues and contributing to the team’s objectives
- Remains calm under pressure and able to prioritise tasks and activities effectively
- Highly organised, proactive, problem‑solving, excellent planning and time‑management skills, cost‑effective and determined to succeed
- Excellent planning and organisation skills, proactive and problem‑solving skills, excellent time‑management skills allowing you to produce high levels of productivity in a cost‑effective way
Further information:
Salary up to £24,801 plus Central London Allowance
What we offer
- Comprehensive training and ongoing development
- Supportive team environment with experienced mentors
- Opportunity to build a long‑term career in engineering
- Exposure to leading workplace technology
- A role where you can learn, grow and make a genuine difference
Additional Benefits
- Pay – Competitive salaries that are regularly benchmarked against similar roles and reviewed annually
- Learning & Development – As a company that encourages continuous learning you will always have resources and support available
- Work & Home Life Balance – We support with a minimum of 25 days holiday per year, holiday purchase and a flexible working policy
- Diversity – We are an organisation that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve
- Health & Wellbeing – Free private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym
- Employee discount – Up to 38% off products from our Canon store
- Generous Pension, Canon Awards, Cycle to Work scheme, Season ticket loans and charity volunteer days
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