Regional Operations Manager

Regional Operations Manager – Nursing Homes

Location: South England

Salary: £75,000+ per year + Bonus Scheme

About the Role

We are seeking an experienced Regional Operations Manager to oversee a portfolio of nursing homes in the South of England. This senior leadership role is responsible for ensuring operational excellence, regulatory compliance, financial performance, and high-quality care delivery across multiple services.

The role involves working closely with Home Managers to support them in running safe, person‑centred, and efficient services while meeting business objectives.

Key Responsibilities

• Provide operational leadership and support across multiple nursing homes in the region
• Coach, mentor, and manage Home Managers to ensure high standards of care and compliance
• Ensure services are fully compliant with CQC regulations and other relevant legislation
• Drive occupancy, quality ratings, and financial performance of all homes in your portfolio
• Monitor KPIs including staffing, budgets, agency usage, and care quality
• Lead action plans following inspections, audits, and performance reviews
• Support recruitment, retention, and workforce development strategies
• Oversee safeguarding, incidents, and risk management regionally
• Promote a positive culture focused on quality, accountability, and continuous improvement

Requirements

• Proven experience in a multi‑site or regional management role within nursing homes
• Strong knowledge of CQC standards, compliance, and regulatory frameworks
• Demonstrated ability to improve service performance and inspection outcomes
• Financial acumen: experience managing budgets, occupancy, and operational metrics
• Excellent leadership, coaching, and people management skills
• Full UK driving licence and ability to travel between homes in the region
• NVQ Level 5 or equivalent in Leadership for Health & Social Care
• Experience managing nursing homes rated Requires Improvement and improving them
• Background in elderly care services
• Nursing Qualification

What We Offer

• Performance‑related bonus scheme
• Professional development and career progression
• Opportunity to lead a high‑performing regional team in a growing provider

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