Roles & Responsibilities
- Manage and optimise customer supply chain operations, ensuring service levels, stock availability and new launches run smoothly.
- Collaborate with customer supply chain teams, identify opportunities and implement best‑practice processes.
- Process customer orders accurately and efficiently, supporting the team to achieve ‘perfect order’ performance.
- Lead day‑to‑day communication on supply chain matters, developing strong relationships with key customer contacts.
- Resolve delivery queries, identify root causes and implement improvements.
- Monitor KPIs, prepare performance reports and provide insights to internal teams and customers.
Qualifications
- Experience in Supply Chain, preferably customer‑focused in an FMCG environment.
- Strong communicator with proven analytical skills and FMCG supply chain knowledge.
- Comfortable working with SAP and Excel & quick to learn systems.
- Effective at building relationships, influencing stakeholders, and driving results through collaboration.
About the Role
At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well‑known brands such as NIVEA, Eucerin and Elastoplast. As the Customer Operations Executive, you will provide excellent end‑to‑end supply chain customer service, from order receipt to delivery, ensuring customer operational targets are met. You will build strong customer relationships, drive supply chain best practices, and continuously improve order processes to achieve efficient and effective fulfilment. 12 months Fixed Term Contract.
Additional Information
At Beiersdorf, we see you as a person – far beyond your title or role. Our goal is to provide the flexibility and support you need for your professional and personal success through our work environment. That is why we have a lot to offer!
Benefits
- Competitive salary
- Annual bonus (subject to conditions)
- 25 days holiday (buy and sell holidays)
- Defined contribution pension
- Private medical & dental insurance
- Life Assurance
- Discounts on products
Diversity & Inclusion
We embrace Diversity and Inclusion and are committed to providing equal opportunities to all of our applicants – regardless of race, gender, age, religion and beliefs, sexual orientation & gender identity, disability, cultural, ethnic or national origins.
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