Senior Manager, Employee Relations

Company: Michael Kors
Apply for the Senior Manager, Employee Relations
Location: Greater London
Job Description:

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Title:SeniorManager,EmployeeRelations

Reportingto:HRDirector,Retail–MichaelKorsEMEA

WehaveanexcitingopportunityforaSeniorManager,EmployeeRelationsthatcanbebasedinLondon,Milan,Madrid or Paris.

DepartmentOverview

TheEmployeeRelationsfunctionexiststoenableallofourcolleaguestodelivertheirbestwork.WesupportourmanagersacrossallofourretailstoresintheEMEAregionwithEmployeeRelationsmatters.Wedriveteamexcellence,enablingbrilliantcustomerexperienceandsuccessfuloutcomesthatimproveengagementandprofitability.Wepro-activelyeducateandsupportwhenthingsgettricky.Weprovideclarity,compassionandfocus–allinlinewithlocallegislation.

Whatyou’lldo:

DrivetheEmployeeRelationsstrategytodeliverequitableandconsistentoutcomesthatstrengthenemployeetrustandsupportorganizationalobjectives.Delivercommercialoutcomeswhilstalsoproactivelymitigatingrisk.Theroleiscriticalindrivingstandardsoflinemanagementsupportwhilstalsoutilizingdatatodriveimprovementsandareasoffocus.

Youwillmanagehigh-riskandhigh-profilecases,whilstleadingateamofregionalexpertswhowilldirectlypartnerwithlinemanagersonsensitivepeopleissues.YouwillensureourERstrategyevolvesandisalignedtoourRetailPeopleStrategy.

TherolecoverstheMichaelKorsBrandacrosstheEMEAregionandwillbeaprominentsupportfunctiontoallchannelsacrossourRetailandCorporateteams.KeystakeholderrelationshipsforthisrolewillbetheHRBusinessPartnerteam,LossPrevention,Legal,DistrictManagersandallofourStoreManagementTeams.

ConsultationonERComplianceandRisk:

Youandyourteamwill:

  • Provideadviceandcounseltoallbusinessunitsontopicsrangingfrompolicyinterpretation,internalinvestigations,performance&absencemanagement,flexibleworking,harassment,discrimination,retaliation,unfairdismissal,andreductionsinworkforce

  • Ensureconsistentapplicationofpoliciesandprocedures

  • Reviewandadviseonwarninganddisciplineandterminationdocumentation,grievanceinvitationsandoutcomesandemployeeconsultationlettersacrosstheorganization-tailoringanddeliveringrecommendationsinaneffectivewaytohelpinfluencetherightoutcomeswithstakeholderswhilemitigatingrisktotheCompany

  • Assistwithsupportingdocumentationforallreductionsinworkforce,restructurings,andad-hocpositioneliminations.

  • Workwithinternallegalcounseland,whereappropriate,externalcounseltoensurecompliancewithalllocallegislationontopicssuchasconductingworkplaceinvestigations,performancemanagement,newmarketopenings.

  • InPartnershipwithLegal,maintainanin-depthknowledgeoflegislativetrendsandlegalupdatestoadvisemarketsaccordingly.

Investigations

  • PartnercloselywithourLossPreventionteamandprovideexpertiseontheinvestigationandsuccessfulresolutionofERissuesandcomplaints.

  • Assistwiththedevelopmentofinvestigationplansandleadcomplexinvestigationsatandaboveacertainorganizationalleveltominimizelegalrisk.

  • Ensurethataconsistentandequitableprocesshasbeenapplied,makerecommendations,andoverseeimplementationofdecisionsthatleadtothefairandconsistentresolutionofclaimsrelatedtodiscriminationharassment,workingconditions,disciplinaryactions,andemployeeandapplicantappealsandgrievances.

EmployeeRelationsCaseManagement,MetricsandReporting

  • Understandandutiliseexistingtoolstoenableacasemanagementapproachthatensureeffectiveandefficientresponseandresolution.

  • Leveragemetrics,tools,dataandresourcestohelpidentifyERandorganizationaleffectivenesstrends,insightsandproactivestrategiesthatassistwithincreasingengagementandreducingrisk.

  • Conductregularauditsofthesystemtoensureproperuse.

ChangeProgrammeDelivery

  • ManagetheimplementationandexecutionofER-relatedchangeinitiatives(e.g.,organizationalrestructuring,legislationchangeswhichmayimpactwaysofworking).

  • WhererequiredtakealeadERroleonexecutingchangeprogrammessuchasconsultationsrelatedtobusinesstransformationorreorganizations.

  • SupportleadershipteamsthroughperiodsofchangewithclearcommunicationstrategiesandrobustERframeworks.

Data&Reporting

  • MaintainaccuraterecordsofcomplexERcasestoensurelegalcomplianceandriskmanagement.

  • AnalyseERtrendstoidentifysystemicissuesanddeveloppreventativestrategiesincollaborationwithHRBPsandCOEs.

  • Proactivelyescalateriskstorelevantseniorstakeholders.

  • Contributetopolicydevelopmentinitiativesandlinemanagerupskilling

Training

  • Createaholisticplan(designanddelivery)inpartnershipwiththeHRBusinessPartnersandotherHRCOEsforHR,employee,andmanagertrainingthatimprovesleadereffectivenessandbuildsERacumenonsubjectsincluding,butnotlimitedtosexualharassment,discriminationandperformancemanagement.

WhatYou’llBring

We’relookingforsomeonewiththefollowingexperienceandskills—butthesearen’tsetinstone.Ifyoubringsomethingextratothetable,we’dlovetohearfromyou!

Qualifications

  • 10+yearsofHRexperience,includingatleast5yearsinamanagerialrolecoveringmultiplejurisdictions.

  • Proventrackrecordinmanagingcomplexandhigh-profileEmployeeRelationsMatters

  • Excellentcommunicationandstakeholdermanagementskills.

  • Abilitytoleadchangeandinfluenceacrossallorganizationallevels.

KeyCompetencies:

  • Employee-centricmindset.

  • Continuousimprovementorientation.

  • Greatpeopleleaderfocusedonteamdevelopment.

PreferredSkills

  • RetailHRexperience

  • EstablishinganewERFunction

MKPerks;

Fromyourveryfirstdaywithus,wewantyoutofeelwelcomed,supported,andtrulypartoftheteam.Tohelpmakeyourexperiencerewarding,weofferarangeofbenefitsdesignedtoenrichyourjourney.

Cross-BrandDiscounts&PrivateEmployeeSales

–EnjoyexclusivesavingsacrossallCapribrands.

PaidParentalLeave

–Takemeaningfultimeofftobondwithyourgrowingfamily.

GenerousHolidayandVacationAllowance

–Rechargewithpaidtimeoffthroughouttheyear.

InternalMobilityAcrossCapriBrands

–ExplorenewcareerpathswithinthebroaderCaprinetwork.

HybridWorkingModel

–Collaboratein-officejustthreedaysaweekforoptimalflexibility.

LifeWorksEmployeeAssistanceProgram

–Confidentialsupportformental,emotional,andfinancialwellbeing.

PensionContributions

–Buildyourfuturewithcompany-backedretirementsupport.

EnhancedMaternityandPaternityPay

–Receiveelevatedfinancialsupportduringlife’sbiggestmilestones.

PrivateHealthandDentalCoverage

–Accesspremiumcareforyourhealthandwellness.

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.

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Posted: March 9th, 2026