Recruitment Account Manager

As a Key Account Manager at Index, you will take full ownership of a portfolio of retained key accounts, acting as the strategic lead and trusted partner across their entire hiring function. This is a high-visibility, high-impact role focused on delivering exceptional service, driving account performance, and building a best-in-class delivery team.

You won’t just manage accounts; you will elevate them

What we are looking for

• Established, experienced Recruiter looking to step into an Account Manager role
• Proven track record managing repeat, retained, or exclusive business
• Highly experienced in stakeholder management across multiple levels
• Strong relationship-building skills with the ability to influence and advise
• Experience recruiting into professional services (advantageous)
• High personal standards with strong attention to detail and accountability
• Commercially minded with an understanding of revenue, margin, and account
• growth
• Resilient, solutions-focused, and proactive
• Strong reporting and performance-monitoring capability

What Success Looks Like

• Clients view you as a strategic partner, not just a recruiter
• Accounts consistently exceed agreed performance metrics
• Your delivery team operates with clarity, pace, and precision
• Service levels are consistently above market standard
• Repeat and expanded business becomes the norm

Enjoying your job at Index

• Unlimited annual leave
• Fully expensed international travel opportunities (USA/Asia)
• Wellbeing breaks during the week (1.5 hour lunch)
• Company credit card
• Monthly social events and team incentives
• Annual incentive trips
• High energy Liverpool office environment

If you are interested in this unique recruitment opportunity, please reach out to Joanna Tait – joanna.tait@index-lp.com

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