Customer Service Advisor (8AM-5PM)

Customer Service Advisor Northampton (NN5)Office based position

8am-5pm or 9am-6pm or 11am-8pm (weekend availability required) Range of shifts available Hourly rate – 12.21ph Temporaryongoing with the potential to become permanent after 12 successfulweeks We are proud to be partnering with an exceptionallogistics provider who are currently seeking service drivenindividualsto join their team.Are you a passionate Customer Service Advisor individual who thrives on going the extra mile for theircustomer, or someone who thoroughly enjoys speaking to customersand seeing a problem resolved? If so, then we would love to hear from you.

Duties

• Inbound customercalls relating toqueriesaround the delivery of their goods
• Speaking with delivery drivers,scheduling their next drop and or confirming arrival at acustomers location
• Booking indeliveries with customers
• Writing emails to customers
• Updating and maintaining the database with address details, or updates on the query

The Candidate

• Exceptional customer service skills
• Exceptional communication skills both written and verbal
• MS Office – Word and Email
• Happy to be on the phone

If you are interested in this Customer Service Advisor role, please apply now!…