IT Support Intern SPOT2IT

Company: Spot2it
Apply for the IT Support Intern SPOT2IT
Location: Birmingham
Job Description:

We are looking for IT Support Interns to gain practical experience in providing technical support and troubleshooting IT systems.

Responsibilities

  • ✔️ Assisted in troubleshooting hardware and software issues
  • ✔️ Helped in configuring desktops, laptops, and mobile devices
  • ✔️ Provided basic support for email and network connectivity
  • ✔️ Assisted in software installation and updates
  • ✔️ Learned basics of Active Directory management
  • ✔️ Supported in ticketing system operations
  • ✔️ Helped in documenting IT support processes
  • ✔️ Assisted in virus and malware scans
  • ✔️ Supported in cloud system troubleshooting
  • ✔️ Participated in IT inventory management
  • ✔️ Provided support during IT audits
  • ✔️ Collaborated with IT team on infrastructure tasks
  • ✔️ Monitored system performance under supervision
  • ✔️ Supported in end-user training for IT tools
  • ✔️ Learned ITIL basics in real scenarios

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Posted: March 11th, 2026